We have an RT server that was initially rooled out as a test/evaluation,
using a “WebBaseURL” of http://rt.sub.domain.com.
As these things often do, it’s become “important”. As part of a move to
a new server, I’d like to change the “WebBaseURL” to
http://rt.domain.com, to better reflect its “global” status.
My question is, what impact will this have ? I obviously need to change
the $WebBaseURL value in RT_SiteConfig.pm appropriately and also the
“–url” parts of the procmail recipes that feed mail into rt-mailgate.
Is there anything else ?
If I configure the new webserver to answer to rt.sub.domain.com as well
as rt.domain.com, will that be enough to make any old references from
tickets keep working, or should I do some sort of manual search/replace
through the database to change the existing data ?
Christopher Smith
Systems Administrator
Nighthawk Radiology Services
Level 11, Suite 1101
Grosvenor Place
225 George Street
Sydney NSW 2000
Australia
T: 612 - 8211 2300 (IP: x8163)
F: 612 - 8211 2333
M: 61 - 407 397 563
USA Toll free: 866 241 6635
E: csmith@nighthawkrad.net
I: www.nighthawkrad.net
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