Changing ticket status via e-mail

I’ve seen this on the mailing list before, but the only thing I could find
in the archives applied to RT1 (%RT ). How does one go about
changing ticket status over e-mail? And are there any other options that
can be changed over e-mail?

You might want to take a look at enhanced mailgate in
ftp.fsck.com/pub/rt/contrib/2.0/rt-addons/On Wed, Jul 11, 2001 at 03:27:54PM -0400, Damian Gerow wrote:

I’ve seen this on the mailing list before, but the only thing I could find
in the archives applied to RT1 (%RT ). How does one go about
changing ticket status over e-mail? And are there any other options that
can be changed over e-mail?


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