Changing the "RT at Glance" page - No attributes table?

I have a new installation of 3.4.5 and have been trying to follow along on some of the updates outlined in the wiki, specifically http://wiki.bestpractical.com/index.cgi?ChangeDefaultRTAtAGlance. In trying to change the At a Glance page, I tried to do the first step and found that the database doesn’t appear to have a table called attributes. I do have a table called Attributes, but that appears to be from adding the Asset tracking plug-in from Todd Chapman. Am I doing something wrong or is the page out of date?

markh

Mark A. Holm President
InfoArch, Inc. Cell: (503) 750-9741
7456 SW Baseline, PMB#123. Office: (503) 943-3202
Hillsboro, OR 97123 Fax: (503) 591-8584
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I have a new installation of 3.4.5 and have been trying to follow along on some of the updates outlined in the wiki, specifically http://wiki.bestpractical.com/index.cgi?ChangeDefaultRTAtAGlance. In trying to change the At a Glance page, I tried to do the first step and found that the database doesn’t appear to have a table called attributes. I do have a table called Attributes, but that appears to be from adding the Asset tracking plug-in from Todd Chapman. Am I doing something wrong or is the page out of date?

markh

The attributes table comes with RT, not AT.

If you are asking an AT related question, the proper place
for that is the AT mailing lists. See the wiki for list
info: http://atwiki.chaka.net/

-Todd

Todd,

That was where I asked the question. I assumed that the Attributes table
was from your SW based on the capitalization causing the query to fail,
and the fact that the only thing in it was a reference to something I
created in AT.

List at large,

So is there something I need to do to get the default entry back into
the table? It seems to work without it…

markhFrom: Todd Chapman [mailto:todd@chaka.net] 

Sent: Sunday, February 12, 2006 5:03 PM
To: Mark Holm
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Changing the “RT at Glance” page - No attributes
table?

I have a new installation of 3.4.5 and have been trying to follow
along on some of the updates outlined in the wiki, specifically
http://wiki.bestpractical.com/index.cgi?ChangeDefaultRTAtAGlance. In
trying to change the At a Glance page, I tried to do the first step and
found that the database doesn’t appear to have a table called
attributes. I do have a table called Attributes, but that appears to be
from adding the Asset tracking plug-in from Todd Chapman. Am I doing
something wrong or is the page out of date?

markh

The attributes table comes with RT, not AT.

If you are asking an AT related question, the proper place for that is
the AT mailing lists. See the wiki for list
info: http://atwiki.chaka.net/

-Todd