We just moved a bunch of users to an RT instance that uses LDAP
authentication, as opposed to RT-specific passwords. Some of our
users don’t read our announcement e-mails (imagine that…) and are
trying to log in using their old RT-specific password, which is
causing them to send e-mails asking why they can’t log in.
What’s the “official” way to modify the login page’s HTML to include
some information about using their LDAP password?
Baskin Engineering, Room 313A