Changing permissions?


#1

Hi,

the following happend in rt 1.0.4:

  • I created the queue Q and gave admin-rights to user A and B.
    all other users (C and D) had no rights.

  • I changed permissions of user B to “no Access” and gave User C admin-rights

  • User A created a ticket in Queue Q

  • User B is still able to see all the tickets. User D could not access the
    ticket at any time.

is that a bug ? Why can user B still see the ticket ?

TIA

Arne

SALT AG
Sedanstrasse 23
D-97082 Würzburg
Telefon: +49.931.3573.400
Telefax: +49.931.3573.409
Email: arne.hinrichsen@salt-ag.com
Internet: http://www.salt-ag.com


#2

Does user B have system-level admin rights? are you sure that you
changed user B’s rights?On Thu, Sep 21, 2000 at 03:31:51PM +0200, Arne Hinrichsen wrote:

Hi,

the following happend in rt 1.0.4:

  • I created the queue Q and gave admin-rights to user A and B.
    all other users (C and D) had no rights.

  • I changed permissions of user B to “no Access” and gave User C admin-rights

  • User A created a ticket in Queue Q

  • User B is still able to see all the tickets. User D could not access the
    ticket at any time.

is that a bug ? Why can user B still see the ticket ?

TIA

Arne

SALT AG
Sedanstrasse 23
D-97082 Würzburg
Telefon: +49.931.3573.400
Telefax: +49.931.3573.409
Email: arne.hinrichsen@salt-ag.com
Internet: http://www.salt-ag.com


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