Thanks, that did it!From: Duncan Shannon [mailto:firstname.lastname@example.org]
Sent: Friday, April 07, 2006 6:28 AM
To: Kristopher Lusk; email@example.com
Subject: RE: [rt-users] Changing Owners
that will do it*
Eg, if Joe has a ticket and you want Tim to have it. You may need to steal
from Joe (so you now own it) and then assign it to Tim.
From: firstname.lastname@example.org on behalf of Kristopher Lusk
Sent: Thu 4/6/2006 12:59 PM
Subject: [rt-users] Changing Owners
I thought that changing the owner of a ticket would be as simple as going to
People, selecting a different person in the Owner drop down, and Saving my
change. Apparently that is not the case. Can someone tell me how to change
the owner of a ticket?