I’ve programmed my own action module to create tickets from
Therefore I scan from and subject headers in all attachments
and set the ticket’s requestor to the original mail from and the
subject to the original subject.
Now I would like to also set the tickets content to the
original content of the forwarded mail but I cannot find
a way to do so.
I have to set the $Transaction->Content before applying
the template “Autoreply” and I know the Prepare method
must be overwritten to do so, but if I change
it wont have any effect and I cannot find a set-method for
the property Content of the transaction object.
Any hint / advice?
Greets & have a nice day!
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