Changing From: header - how?

The From: header is coming across as:

Where’s that defined, such that I can remove the “RT” ? Management has
different wants.

matthew zeier - “In mathematics you don’t understand things. You just
get used to them.” - John von Newmann

sub SetReturnAddress in

/home/jesse/projects/rt/lib/RT/Action/AutoReply.pm

I’m pondering a change to make it default to the queue description, rather
than RT.On Thu, Aug 02, 2001 at 05:07:12PM -0700, matthew zeier wrote:

The From: header is coming across as:

From: “RT <“Third Coast Customer Support”” support@thirdcoast.net

Where’s that defined, such that I can remove the “RT” ? Management has
different wants.


matthew zeier - “In mathematics you don’t understand things. You just
get used to them.” - John von Newmann


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jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

<Dr_Memory> the point is that words were exchanged. neurolinguistic
programming will do the rest. they should be showing up at my house
any day now.

The way I’ve got it over here is:

my $from_addr=$self->TicketObj->QueueObj->Name();
$self->SetHeader(‘From’, “$from_addr <$replyto>”);

And that sticks the name of the queue in instead of ‘RT’.