Changing email name (not address) associated with a queue

Hi,

I’m using RT 2.0 and would like to change the email name associated with the ‘general’ queue to something like ‘Customer Support System’ instead of ‘general’. If I try to change the name of the queue, then mailing to the RT email address breaks with ‘queue general not found’.

Thanks very much.

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Did you update your alias (if you’re using sendmail for example) file also?

A.-----Original Message-----
From: rt-users-admin@lists.fsck.com [mailto:rt-users-admin@lists.fsck.com]
On Behalf Of Edward Lopez
Sent: Monday, September 22, 2003 9:30 PM
To: rt-users@lists.fsck.com
Subject: [rt-users] changing email name (not address) associated with a
queue

Hi,

I’m using RT 2.0 and would like to change the email name associated with the
‘general’ queue to something like ‘Customer Support System’ instead of
‘general’. If I try to change the name of the queue, then mailing to the RT
email address breaks with ‘queue general not found’.

Thanks very much.

OperaMail free e-mail - http://www.operamail.com
OperaMail Premium - 28MB, POP3, more! US$29.99/year

Powered by Outblaze
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