one question from a RT-newbie
I installed RT and it’s working just fine, really a great thing. But there’s
one quite odd thing: I configured it using one of the domains on the server.
Now it shall be used for another one.
I corrected all the Apache-Stuff and it’s working fine.
I also changed the RT-SiteConfig.pm to the new Settings (reflected correctly
in Config -> Tools -> System Config) and of course the mail-aliases.
All works fine - only the Mails RT generates do only partly reflect the
The “reply-to” / “from” ist correct.
In the Subject and an the URLs generated within the mails, it still reflects
the old Domain-name (and thus produces not-working links)
And: This is only the case when I create a ticket from webfrontend. Tickets
created by mail have the correct Domain.
How can that be? Aren’t they generated out of the RT_SiteConfig.pm
Information?? Have I got to change sth in the database?
I looked over the DB and found, that the items in the table "Transactions"
are created with the old domain as a localpart (Data-Field).
Well, I kind of don’t know any further here - any suggestions? Thanks for
your help in advance,