Change the Ticket Numbering

Hi everybody…

        Is it possible to change the ticket numbering? For example:

can I set the numbering to start at #1500 instead of starting at #1? If
it’s possible, could anyone please explain me how to do this?

Best regards,

Rodrigo

Discussed on the list many times. Look on the wiki, may be it’s in
FAQ. Search archives.
you have to change auto_increment(or sequence) value in your DB for
Tickets table, see docs for your DB.On 7/27/05, Rodrigo Blanco rblanco@ats-connection.com.br wrote:

        Hi everybody... 

        

        Is it possible to change the ticket numbering? For example: can

I set the numbering to start at #1500 instead of starting at #1? If it’s
possible, could anyone please explain me how to do this?

Best regards,

Rodrigo


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Best regards, Ruslan.

Hi everybody…

Is it possible to change the ticket numbering? For example: can I set
the numbering to start at #1500 instead of starting at #1? If it’s
possible, could anyone please explain me how to do this?

Best regards,

Rodrigo

Ruslan answered this the last time you posted it to the list, but let me
simplify it for you.

http://wiki.bestpractical.com/index.cgi?MailingListArchives

Go there, pick an archive, and search.

Rodrigo Blanco wrote:

Hi everybody…

Is it possible to change the ticket numbering? For example: can I
set the numbering to start at #1500 instead of starting at #1? If it’s
possible, could anyone please explain me how to do this?

Best regards,

Rodrigo



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Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati