Change status/owner by email

RT Users
1

hi
Thanks Ruslan that worked a treat.
Elaine

ALL-NEW Yahoo! Messenger - all new features - even more fun! http://uk.messenger.yahoo.com

2

Hi,

Iam also trying to set resolving ticket via mail but iam some what confusing with previous mail please Elaine or any body explain with the steps.

thank u,
prashanth.---------- Original Message ----------------------------------
From: “Elaine .” cmap_sec@yahoo.co.uk
Date: Fri, 14 Jan 2005 15:12:30 +0000 (GMT)

hi
Thanks Ruslan that worked a treat.
Elaine

ALL-NEW Yahoo! Messenger - all new features - even more fun! http://uk.messenger.yahoo.com

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