Change rtname per queue

RT Users
1

Dear,

I want to change the rtname for one queue for autoreply like:

[mycompany.com #36] AutoReply:
to
[mycustomer.com #36] AutoReply:

I use rt 3.8.7. How can I do this?

Thanks,
P.

2

Life can be easy. :slight_smile:

Thanks Roy.

P.On Wed, Mar 10, 2010 at 5:23 PM, Raed El-Hames rfh@vialtus.com wrote:

Polloxx;

From web ui , Configuration → Queues → Select Your Queue
and in the Basics form , put

mycustomer.com

as Subject Tag.

Regards;
Roy

polloxx wrote:

Dear,

I want to change the rtname for one queue for autoreply like:

[mycompany.com #36] AutoReply:
to
[mycustomer.com #36] AutoReply:

I use rt 3.8.7. How can I do this?

Thanks,
P.

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