When a ticket search’s output includes ‘Requestors’, I would like the
requestor’s - to show instead of his/her email
address. I’m certain that given enough time I can find the right mason
component and make the adjustment, but I figured I’d ask here to see if
anyone can tell me what component I should be looking at. I’ve been looking
though /Elements/TicketList, but I think that component is too late in the
process, as I need to find the point where the results are actually being
queried from the DB and probably change the select columns.
Any help is appreciated.
Jonathan Reeder
html/Elements/RT__Ticket/ColumnManp
There is a callback in the component…On Wed, Feb 16, 2005 at 05:02:31PM -0600, Jonathan Reeder wrote:
When a ticket search’s output includes ‘Requestors’, I would like the
requestor’s - to show instead of his/her email
address. I’m certain that given enough time I can find the right mason
component and make the adjustment, but I figured I’d ask here to see if
anyone can tell me what component I should be looking at. I’ve been looking
though /Elements/TicketList, but I think that component is too late in the
process, as I need to find the point where the results are actually being
queried from the DB and probably change the select columns.
Any help is appreciated.
Jonathan Reeder
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