Can I change the user Nobody’s name to something else? It says in the notes
of the user screen to not modify. Of course, I’m not going to randomly
change it but I wanted to know if anyone has gone through the effort to make
a username change from Nobody to “Somebody”…
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No, you can’t change it. There is should be another way to do what you want.On 2/5/07, Mat W lmw94002@hotmail.com wrote:
Can I change the user Nobody’s name to something else? It says in the notes
of the user screen to not modify. Of course, I’m not going to randomly
change it but I wanted to know if anyone has gone through the effort to make
a username change from Nobody to “Somebody”…
Valentine’s Day – Shop for gifts that spell L-O-V-E at MSN Shopping
http://shopping.msn.com/content/shp/?ctId=8323,ptnrid=37,ptnrdata=24095&tcode=wlmtagline
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Best regards, Ruslan.
well, everything is working well and doing what we want already for us & our
clients. serveral clients have commented how “nobody” seems rather
“negative”. like nobody cares about their ticket or cause “nobody” owns it;
it is somehow less important.
while yes, it’s really dumb… “image” does count with a lot of our clients.
No, you can’t change it. There is should be another way to do what you
want.
Can I change the user Nobody’s name to something else? It says in the
notes
of the user screen to not modify. Of course, I’m not going to randomly
change it but I wanted to know if anyone has gone through the effort to
make
a username change from Nobody to “Somebody”…
Valentine’s Day – Shop for gifts that spell L-O-V-E at MSN Shopping
http://shopping.msn.com/content/shp/?ctId=8323,ptnrid=37,ptnrdata=24095&tcode=wlmtagline
The rt-users Archives
Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com
Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
–
Best regards, Ruslan.
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In my organisation we created a virtual user and have a scrip with on
create if owner is Nobody set owner our virtual user;
if ( $self->TicketObj->Owner eq ‘10’) {
$self->TicketObj->SetOwner(‘support’);
}
return 1;
Roy
Ruslan Zakirov wrote: