This seems to be very simple… but i’m not finding the right file to change… I’d like to change the subject of all e-mail’s sents by RT (or more specifically, by RT scrips).
Instead send e-mail with this subject
"[cpqd.com.br #88] subject"
I’d want such as
"[RT DSIN #88] subject"
Which does file I need change to resolve this???
OBS: I tried change the $FriendlyFromLineFormat int RT_Config.pm but nothing happens… and $UseFriendlyFromLine is seted.