Change location of attachments in RT 3.4.5?

Due to some annoying circumstances and RT running on a VM, I’m out of disk space on /, and can only add a new partition because I don’t want to dick around resizing an ext3 partition. That said, I need to tell RT to save attachments to said new partition. My Google search has not proved fruitful. Does anyone know if there’s a config parameter somewhere to change this? Thank you!

Kimberly McKinnis
System Operations Engineer
Service Provider Division, TiVo Inc
408-519-9607

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kmckinnis@tivo.com wrote:

Due to some annoying circumstances and RT running on a VM, I’m out of disk
space on /, and can only add a new partition because I don’t want to dick
around resizing an ext3 partition. That said, I need to tell RT to save
attachments to said new partition. My Google search has not proved fruitful.
Does anyone know if there’s a config parameter somewhere to change this?
Thank you!
RT that old stores attachments in the file system? If so, can’t you
simply use a symlink? Or mount your new partition on top of the
directory RT writes the attachments to? (Being sure to move over
the existing files first)

If it’s like a modern RT and storing the data in your database,
you should still be able to apply those techniques, or tell move
your RDBMS’ data store to the new volume.
Cambridge Energy Alliance: Save money. Save the planet.

Due to some annoying circumstances and RT running on a VM, I’m out of disk
space on /, and can only add a new partition because I don’t want to dick
around resizing an ext3 partition. That said, I need to tell RT to save
attachments to said new partition. My Google search has not proved fruitful.
Does anyone know if there’s a config parameter somewhere to change this?
Thank you!
RT that old stores attachments in the file system?

RT 1.0.x was the last version of RT to store attachments on the
filesystem. We’re working on an RTx for a client that might end up
getting released which would let you do this for RT 3.8. But it’s not
something I can put a date on.

Best,
Jesse

RT 1.0.x was the last version of RT to store attachments on the
filesystem. We’re working on an RTx for a client that might end up
getting released which would let you do this for RT 3.8. But it’s not
something I can put a date on.

I think I know who the client is because I used to work for them. Well, at
the very least we were paying BP to implement similar functionality. :slight_smile:

Drew