Change location from custom field in ticket creation

Philippe_Dhont · April 9, 2014, 8:50am

Hello,
How can I change the custom field layout ?
I want to move the custom field in ticket creation more to the center.
Is it in EditCustomField ? And if so, what do I have to change over there ?
Thanks.

Emmanuel_Lacour · April 9, 2014, 9:48am

Hello,
How can I change the custom field layout ?

Using configuration you can:

change ordering in Administration->Queue->Customfields
group fields together using configuration variable
%CustomFieldGroupings (see RT_Config.pm for doc.)

I want to move the custom field in ticket creation more to the center.

what do you mean here?

you may have to change layout in Ticket/Create.html or
Elements/EditCustomFields and play with css …

Is it in EditCustomField ? And if so, what do I have to change over there ?

what do you want exactly?

Easter-eggs Spécialiste GNU/Linux
44-46 rue de l’Ouest - 75014 Paris - France - Métro Gaité
Phone: +33 (0) 1 43 35 00 37 - Fax: +33 (0) 1 43 35 00 76
mailto:elacour@easter-eggs.com - http://www.easter-eggs.com

Philippe_Dhont · April 9, 2014, 10:55am

Hi, thanks for the feedback.
Now when someone creates a ticket, the fields like Queue, requestor, cc, subject are aligned somehow in the middle of the page.
Below the subject field is the custom field but that field is aligned to the left of the page and that doesn’t look very neat.
I want all custom fields aligned just the same as the standard fields (queue, requestor etc…) but I don’t know how to do it.From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Emmanuel Lacour
Sent: woensdag 9 april 2014 11:49
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] change location from custom field in ticket creation