Change Invalid User Create Bounce Message?

RT Users
1

Hi, I am working on a queue that only certain people can open tickets in. I was wondering two things about this:

* How can I change the 'RT could not load a valid user, and RT's configuration does not allow for the creation of a new user for this email' message?  I want it to tell the person that this is a closed queue, and that they should speak with their manager in order to open a ticket in the queue.
* How can I make it so that it doesn't email the administrators of the system whenever someone tries to open a ticket without proper access in that queue?

Thanks for any help you can provide.
            Mike Barrett | "Our heaven is WAY better.  We've got a 
         mike@daboyz.org |  stripper factory AND a beer volcano!"
          www.daboyz.org |    -- http://www.venganza.org/
2 
Hi, I am working on a queue that only certain people can open tickets in.  I was wondering two things about this:

* How can I change the 'RT could not load a valid user, and RT's configuration does not allow for the creation of a new user for this email' message?  I want it to tell the person that this is a closed queue, and that they should speak with their manager in order to open a ticket in the queue.

IMHO this text you could change only by hacking RT.

* How can I make it so that it doesn't email the administrators of the system whenever someone tries to open a ticket without proper access in that queue?

IMHO this is configurable option, if not then it lives in RT::Interface::Email*

Thanks for any help you can provide.

–
________________________________________________________________________
Mike Barrett | “Our heaven is WAY better. We’ve got a
mike@daboyz.org | stripper factory AND a beer volcano!”
www.daboyz.org | – http://www.venganza.org/
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