Cc

RT Users
1

All,

When a user submits an help request to the system with email

addresses in the CC line of the email message, they do not get put into
the watchers lists under Cc for that help request. After looking over the
RT source it would appear that this is not the intended behavior. Let me
know if there is an easy fix or if this is the intended performance. I am
using RT-2-0-11.y

	Sincerely,					
		-James Adam Sigler-

James Adam Sigler
College of Computing
Georgia Tech
Phone: 404-385-1279
Office: CRB 251D
Email: hollow1@cc.gatech.edu

2

It appears this is intended behavior since 2-0-13 now states this in the
comment/reply area underneath the CC: input box.

Chris

3

James Adam Sigler wrote:

When a user submits an help request to the system with email
addresses in the CC line of the email message, they do not get put into
the watchers lists under Cc for that help request. After looking over the
RT source it would appear that this is not the intended behavior. Let me
know if there is an easy fix or if this is the intended performance. I am
using RT-2-0-11.y

This was answered here a couple of weeks ago:

http://lists.fsck.com/pipermail/rt-users/2002-March/007301.html