on RT 3.0.10 (Windows) the sending of emails to CC-Recipients does not
In my opinion everything is configured correctly, i.e.:
In the config file I have added the following lines:
Set($ParseNewMessageForTicketCcs , 1);
Set($RTAddressRegexp , ‘^email@example.com$’);
The Scrips are configured correctly.
In the log you can read this:
[Mon Aug 2 13:43:32 2004] [info]:
rt-3.0.10-55-262.18.5626220703125@KEY-TEC sent To:
firstname.lastname@example.org Cc: email@example.com Bcc:
i.e. the CC-Recipient is correct.
But: only the client gets the email, although the CC-Recipient is
correctly shown in the email, but it is not sent to him.
This is because the CC-Recipient is correctly in the MIME-Header of
the mail, but it is not sent to him.
Has anyone had similar problems?
Thanks in advance,