HI
I thought if you add some one as Cc in reply, that person will get
future update. It works fine for create ticket.
There are 2 users
vinita@superuser - superuser
vvj@normaluser
People https://rt:8000/Ticket/ModifyPeople.html?id=17
Owner: Nobody
Requestors: vvj@normaluser
Cc:
AdminCc:
vvj replied with CC: vinita@superuser, vinita got the mail
Fri Apr 02 14:45:37 2004 vvj - Correspondence added [ Reply
https://rt:8000/Ticket/Update.html?id=17&QuoteTransaction=100&Action=Respond
] [ Comment
https://rt:8000/Ticket/Update.html?id=17&QuoteTransaction=100&Action=Comment
]
RT-Send-CC: vinita@superuser
vinita please do something.
vvj replayed again, but vinita didn’t get the mail, also I don’t see
vinita in Ccs
Fri Apr 02 14:47:49 2004 vvj - Correspondence added [ Reply
https://rt:8000/Ticket/Update.html?id=17&QuoteTransaction=101&Action=Respond
] [ Comment
https://rt:8000/Ticket/Update.html?id=17&QuoteTransaction=101&Action=Comment
]
[vvj - Fri Apr 02 14:45:37 2004]:
vinita please do something.
reply if you get this letter
warm regards
Vinita Vigine Murugiah
Email : vinita@cs.mu.oz.au Ph : (03) 8344 1273