Cant login to rt-3.2.2

RT Users
1

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hi rt-users,

i have a unique problem with rt-3.2.2 on RHEL AS 3.0 (2.4.21-ELsmp)
Perl 5.8.0 and MySQL 3.2.3.

I have succesfully just installed and i can open the web interface. when i
try to log in with the default (root, password), nothing happens, i just
get back to the login screen.

I find the following error in the httpd rt-error-log

/usr/sbin/httpd: relocation error:
/usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi/auto/Apache/RequestIO/RequestIO.so:
undefined symbol: modperl_request_read

i cant seem to find a similar problem on google, and rt wiki.

what might be the problem?

kind regards,

ernest.
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2

Most probably it’s RHEL AS-3.0 mod_perl package problem.
At least try to build it from SRPMs.

Ernest Byaruhanga wrote:

3

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Hash: SHA1

hi rt-users,

i have a unique problem with rt-3.2.2 on RHEL AS 3.0 (2.4.21-ELsmp)
Perl 5.8.0 and MySQL 3.2.3.

I have succesfully just installed and i can open the web interface. when i
try to log in with the default (root, password), nothing happens, i just
get back to the login screen.

I find the following error in the httpd rt-error-log

/usr/sbin/httpd: relocation error:
/usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi/auto/Apache/RequestIO/RequestIO.so:
undefined symbol: modperl_request_read

i cant seem to find a similar problem on google, and rt wiki.

what might be the problem?

rt-3.2.2 requires at least perl-5.8.3! I think that is documented in
the HOWTO or README.

You should start by doing:

cd /path/to/rt-3.2.2

make testdeps
make fixdeps

Or maybe …

perl sbin/rt-test-dependencies --with-blah --with-blah --with-blah

It’s all documented!

-Wash

http://www.netmeister.org/news/learn2quote.html

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