Can't locate object method "seek" via package

Dear members,

RT was running fine on a RH linux box until I found the new tickets were not delivered to the RT db via email. I turn on the log in side .procmailrc and below is the error message in the .procmail.log.

Any idea?

The RT server which handled your email did not behave as expected. It
said:
Can’t locate object method “seek” via package “File::Temp” at /usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm line 816, line 50.

Stack:
[/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:816]
[/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1083]
[/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1177]
[/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1150]
[/opt/rt3/lib/RT/EmailParser.pm:231]
[/opt/rt3/lib/RT/EmailParser.pm:179]
[/opt/rt3/lib/RT/EmailParser.pm:139]
[/opt/rt3/lib/RT/Interface/Email.pm:549]
[/opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway:61]

Thanks,
Cary

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Could anyone please help on this one?

Thanks,
Carytjzsm1 tjzsm1@yahoo.com wrote:
Dear members,

RT was running fine on a RH linux box until I found the new tickets were not delivered to the RT db via email. I turn on the log in side .procmailrc and below is the error message in the .procmail.log.

Any idea?

The RT server which handled your email did not behave as expected. It
said:
Can’t locate object method “seek” via package “File::Temp” at /usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm line 816, line 50.

Stack:
[/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:816]
[/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1083]
[/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1177]
[/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1150]
[/opt/rt3/lib/RT/EmailParser.pm:231]
[/opt/rt3/lib/RT/EmailParser.pm:179]
[/opt/rt3/lib/RT/EmailParser.pm:139]
[/opt/rt3/lib/RT/Interface/Email.pm:549]
[/opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway:61]

Thanks,
Cary

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tjzsm1 wrote:

Can’t locate object method “seek” via package “File::Temp” at /usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm line 816, line 50.

Check File::Temp and MIME::Parser, perhaps the version of one or the
other changed recently. Maybe a RedHat update.

I would try installing the latest version of File::Temp and MIME::Parser
via CPAN and see if that clears up the problem.
Jason

Have you tried installing File::Temp from CPAN?

tjzsm1 wrote:

Good point, I will give it a try.

Thanks

tjzsm1 wrote:

Can’t locate object method “seek” via package “File::Temp” at /usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm line 816, line 50.

Check File::Temp and MIME::Parser, perhaps the version of one or the
other changed recently. Maybe a RedHat update.

I would try installing the latest version of File::Temp and MIME::Parser
via CPAN and see if that clears up the problem.
Jason

Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now.

I will try it.

Thanks

Have you tried installing File::Temp from CPAN?

tjzsm1 wrote:

Could anyone please help on this one?

Thanks,
Cary

/tjzsm1 / wrote:

Dear members,

RT was running fine on a RH linux box until I found the new
tickets were not delivered to the RT db via email. I turn on the
log in side .procmailrc and below is the error message in the
.procmail.log.

Any idea?

The RT server which handled your email did not behave as expected. It
said:
Can’t locate object method “seek” via package “File::Temp” at
/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm line 816,
line 50.

Stack:
[/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:816]
[/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1083]
[/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1177]
[/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1150]
[/opt/rt3/lib/RT/EmailParser.pm:231]
[/opt/rt3/lib/RT/EmailParser.pm:179]
[/opt/rt3/lib/RT/EmailParser.pm:139]
[/opt/rt3/lib/RT/Interface/Email.pm:549]
[/opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway:61]

Thanks,
Cary

Looking for last minute shopping deals? Find them fast with Yahoo!
Search.


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Jason, Drew,

I tried to re-install File::Temp and MINE::Parser via CPAN

cpan> install File::Temp
cpan> install MINE::Parser

The installations were successful but didn’t solve the problem. I also noticed that the version for File::Temp is 0.20 and stays unchanged after the installation while version for MINE::Parser changed from 5.423 to 5.425.

Any other suggestions? The helpdesk has been down for a while so far, really need you experts’ help.

Many thanks,
Cary

Thanks

tjzsm1 wrote:

Can’t locate object method “seek” via package “File::Temp” at /usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm line 816, line 50.

Check File::Temp and MIME::Parser, perhaps the version of one or the
other changed recently. Maybe a RedHat update.

I would try installing the latest version of File::Temp and MIME::Parser
via CPAN and see if that clears up the problem.
Jason

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http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
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Looks like the problem has been solved by run

cpan> install Bundle::CPAN

and followed a reboot of the server. Will confirm with user…

Thanks for the help.

Jason, Drew,

I tried to re-install File::Temp and MINE::Parser via CPAN

cpan> install File::Temp
cpan> install MINE::Parser

The installations were successful but didn’t solve the problem. I also noticed that the version for File::Temp is 0.20 and stays unchanged after the installation while version for MINE::Parser changed from 5.423 to 5.425.

Any other suggestions? The helpdesk has been down for a while so far, really need you experts’ help.

Many thanks,
Cary

Thanks

tjzsm1 wrote:

Can’t locate object method “seek” via package “File::Temp” at /usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm line 816, line 50.

Check File::Temp and MIME::Parser, perhaps the version of one or the
other changed recently. Maybe a RedHat update.

I would try installing the latest version of File::Temp and MIME::Parser
via CPAN and see if that clears up the problem.
Jason

Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now._______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now._______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now.