Can't locate object method "new" via package "RT::Interface::Web::QueryBuilder::Tree" at /opt/rt3/share/html/Search/Build.html line 272.

Just did a new RT install on a fresh RH4 install. Now I’m getting the
following when I click on Tickets

I did a search on the error, followed the one suggestion I could find
(force install Scalar::Util) with no result…

Any clues?

Thanks1
Bob

System error
error: Can’t locate object method “new” via package
"RT::Interface::Web::QueryBuilder::Tree" at
/opt/rt3/share/html/Search/Build.html line 272.
context:

268:
269: my $depth = 1;
270:
271: # make a tree root
272: $$tree = RT::Interface::Web::QueryBuilder::Tree->new;
273: my $root = RT::Interface::Web::QueryBuilder::Tree->new( ‘AND’,
$$tree );
274: my $lastnode = $root;
275: my $parentnode = $root;
276:

code stack: /opt/rt3/share/html/Search/Build.html:272
/opt/rt3/share/html/autohandler:279
raw error

Can’t locate object method “new” via package
"RT::Interface::Web::QueryBuilder::Tree" at
/opt/rt3/share/html/Search/Build.html line 272.

Trace begun at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Exceptions.pm
line 129
HTML::Mason::Exceptions::rethrow_exception(‘Can’t locate object method
"new" via package “RT::Interface::Web::QueryBuilder::Tree” at
/opt/rt3/share/html/Search/Build.html line 272.^J’) called at
/opt/rt3/share/html/Search/Build.html line 272
HTML::Mason::Commands::ANON(undef, ‘SCALAR(0xb45e8e8)’,
‘ARRAY(0xb45e8d0)’) called at /opt/rt3/share/html/Search/Build.html line
438
HTML::Mason::Commands::ANON at
/usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xb47a390)’)
called at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line 1256
eval {…} at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line
1246
HTML::Mason::Request::comp(undef, undef, undef) called at
/usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line 915
HTML::Mason::Request::call_next(‘HTML::Mason::Request::ApacheHandler=HASH(0xb5a4bf4)’)
called at /opt/rt3/share/html/autohandler line 279
HTML::Mason::Commands::ANON at
/usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xb1e8040)’)
called at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line 1251
eval {…} at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line
1246
HTML::Mason::Request::comp(undef, undef, undef) called at
/usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line 460
eval {…} at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line
460
eval {…} at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line
412
HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xb5a4bf4)’)
called at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/ApacheHandler.pm line
168
HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xb5a4bf4)’)
called at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/ApacheHandler.pm line
826
HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0xa8064c4)’,
‘Apache2::RequestRec=SCALAR(0xb5f03ac)’) called at /opt/rt3/bin/webmux.pl
line 123
eval {…} at /opt/rt3/bin/webmux.pl line 123
RT::Mason::handler(‘Apache2::RequestRec=SCALAR(0xb5f03ac)’) called at -e
line 0
eval {…} at -e line 0

Bob Bownes wrote:

force install Scalar::Util with no result…

please define that statement

whats the error

did you install via cpan or source ?

eats the blues for breakfast,
does unix for rent,
plays harp for food,
will play the flute for kicks
rides for the freedom

www.up-south.com

No change in the result when I click on the Ticket tab. I still get the
error.

Wed, 8 Nov 2006, Chaim Rieger wrote:

Bob Bownes wrote:

No change in the result when I click on the Ticket tab. I still get the
error.

Wed, 8 Nov 2006, Chaim Rieger wrote:

Bob Bownes wrote:

force install Scalar::Util with no result…

is Scalar::Util installed ?

eats the blues for breakfast,
does unix for rent,
plays harp for food,
will play the flute for kicks
rides for the freedom

www.up-south.com

search in archivesOn 11/9/06, Bob Bownes bownes@rockstar.seiri.com wrote:

Just did a new RT install on a fresh RH4 install. Now I’m getting the
following when I click on Tickets

I did a search on the error, followed the one suggestion I could find
(force install Scalar::Util) with no result…

Any clues?

Thanks1
Bob

System error
error: Can’t locate object method “new” via package
“RT::Interface::Web::QueryBuilder::Tree” at
/opt/rt3/share/html/Search/Build.html line 272.
context:

268:
269: my $depth = 1;
270:
271: # make a tree root
272: $$tree = RT::Interface::Web::QueryBuilder::Tree->new;
273: my $root = RT::Interface::Web::QueryBuilder::Tree->new( ‘AND’,
$$tree );
274: my $lastnode = $root;
275: my $parentnode = $root;
276:

code stack: /opt/rt3/share/html/Search/Build.html:272
/opt/rt3/share/html/autohandler:279
raw error

Can’t locate object method “new” via package
“RT::Interface::Web::QueryBuilder::Tree” at
/opt/rt3/share/html/Search/Build.html line 272.

Trace begun at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Exceptions.pm
line 129
HTML::Mason::Exceptions::rethrow_exception(‘Can't locate object method
“new” via package “RT::Interface::Web::QueryBuilder::Tree” at
/opt/rt3/share/html/Search/Build.html line 272.^J’) called at
/opt/rt3/share/html/Search/Build.html line 272
HTML::Mason::Commands::ANON(undef, ‘SCALAR(0xb45e8e8)’,
‘ARRAY(0xb45e8d0)’) called at /opt/rt3/share/html/Search/Build.html line
438
HTML::Mason::Commands::ANON at
/usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xb47a390)’)
called at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line 1256
eval {…} at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line
1246
HTML::Mason::Request::comp(undef, undef, undef) called at
/usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line 915
HTML::Mason::Request::call_next(‘HTML::Mason::Request::ApacheHandler=HASH(0xb5a4bf4)’)
called at /opt/rt3/share/html/autohandler line 279
HTML::Mason::Commands::ANON at
/usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xb1e8040)’)
called at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line 1251
eval {…} at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line
1246
HTML::Mason::Request::comp(undef, undef, undef) called at
/usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line 460
eval {…} at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line
460
eval {…} at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line
412
HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xb5a4bf4)’)
called at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/ApacheHandler.pm line
168
HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xb5a4bf4)’)
called at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/ApacheHandler.pm line
826
HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0xa8064c4)’,
‘Apache2::RequestRec=SCALAR(0xb5f03ac)’) called at /opt/rt3/bin/webmux.pl
line 123
eval {…} at /opt/rt3/bin/webmux.pl line 123
RT::Mason::handler(‘Apache2::RequestRec=SCALAR(0xb5f03ac)’) called at -e
line 0
eval {…} at -e line 0


The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
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Best regards, Ruslan.

I only found the one reference in the archives that pointed to forcing the
install on Scalar::UtilOn Thu, 9 Nov 2006, Ruslan Zakirov wrote:

search in archives

On 11/9/06, Bob Bownes bownes@rockstar.seiri.com wrote:

Just did a new RT install on a fresh RH4 install. Now I’m getting the
following when I click on Tickets

I did a search on the error, followed the one suggestion I could find
(force install Scalar::Util) with no result…

Any clues?

Thanks1
Bob

System error
error: Can’t locate object method “new” via package
“RT::Interface::Web::QueryBuilder::Tree” at
/opt/rt3/share/html/Search/Build.html line 272.
context:

268:
269: my $depth = 1;
270:
271: # make a tree root
272: $$tree = RT::Interface::Web::QueryBuilder::Tree->new;
273: my $root = RT::Interface::Web::QueryBuilder::Tree->new( ‘AND’,
$$tree );
274: my $lastnode = $root;
275: my $parentnode = $root;
276:

code stack: /opt/rt3/share/html/Search/Build.html:272
/opt/rt3/share/html/autohandler:279
raw error

Can’t locate object method “new” via package
“RT::Interface::Web::QueryBuilder::Tree” at
/opt/rt3/share/html/Search/Build.html line 272.

Trace begun at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Exceptions.pm
line 129
HTML::Mason::Exceptions::rethrow_exception(‘Can't locate object method
“new” via package “RT::Interface::Web::QueryBuilder::Tree” at
/opt/rt3/share/html/Search/Build.html line 272.^J’) called at
/opt/rt3/share/html/Search/Build.html line 272
HTML::Mason::Commands::ANON(undef, ‘SCALAR(0xb45e8e8)’,
‘ARRAY(0xb45e8d0)’) called at /opt/rt3/share/html/Search/Build.html line
438
HTML::Mason::Commands::ANON at
/usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xb47a390)’)
called at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line 1256
eval {…} at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line
1246
HTML::Mason::Request::comp(undef, undef, undef) called at
/usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line 915
HTML::Mason::Request::call_next(‘HTML::Mason::Request::ApacheHandler=HASH(0xb5a4bf4)’)
called at /opt/rt3/share/html/autohandler line 279
HTML::Mason::Commands::ANON at
/usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xb1e8040)’)
called at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line 1251
eval {…} at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line
1246
HTML::Mason::Request::comp(undef, undef, undef) called at
/usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line 460
eval {…} at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line
460
eval {…} at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line
412
HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xb5a4bf4)’)
called at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/ApacheHandler.pm line
168
HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xb5a4bf4)’)
called at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/ApacheHandler.pm line
826
HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0xa8064c4)’,
‘Apache2::RequestRec=SCALAR(0xb5f03ac)’) called at /opt/rt3/bin/webmux.pl
line 123
eval {…} at /opt/rt3/bin/webmux.pl line 123
RT::Mason::handler(‘Apache2::RequestRec=SCALAR(0xb5f03ac)’) called at -e
line 0
eval {…} at -e line 0


The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com


Best regards, Ruslan.

I don’t know how you search, but search for ‘weaken’ on the gossamer
threads give you solution on the first page:

or
Carbon60: Cloud Consulting - Services and Solutions 11/9/06, Bob Bownes bownes@rockstar.seiri.com wrote:

I only found the one reference in the archives that pointed to forcing the
install on Scalar::Util

On Thu, 9 Nov 2006, Ruslan Zakirov wrote:

search in archives

On 11/9/06, Bob Bownes bownes@rockstar.seiri.com wrote:

Just did a new RT install on a fresh RH4 install. Now I’m getting the
following when I click on Tickets

I did a search on the error, followed the one suggestion I could find
(force install Scalar::Util) with no result…

Any clues?

Thanks1
Bob

System error
error: Can’t locate object method “new” via package
“RT::Interface::Web::QueryBuilder::Tree” at
/opt/rt3/share/html/Search/Build.html line 272.
context:

268:
269: my $depth = 1;
270:
271: # make a tree root
272: $$tree = RT::Interface::Web::QueryBuilder::Tree->new;
273: my $root = RT::Interface::Web::QueryBuilder::Tree->new( ‘AND’,
$$tree );
274: my $lastnode = $root;
275: my $parentnode = $root;
276:

code stack: /opt/rt3/share/html/Search/Build.html:272
/opt/rt3/share/html/autohandler:279
raw error

Can’t locate object method “new” via package
“RT::Interface::Web::QueryBuilder::Tree” at
/opt/rt3/share/html/Search/Build.html line 272.

Trace begun at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Exceptions.pm
line 129
HTML::Mason::Exceptions::rethrow_exception(‘Can't locate object method
“new” via package “RT::Interface::Web::QueryBuilder::Tree” at
/opt/rt3/share/html/Search/Build.html line 272.^J’) called at
/opt/rt3/share/html/Search/Build.html line 272
HTML::Mason::Commands::ANON(undef, ‘SCALAR(0xb45e8e8)’,
‘ARRAY(0xb45e8d0)’) called at /opt/rt3/share/html/Search/Build.html line
438
HTML::Mason::Commands::ANON at
/usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xb47a390)’)
called at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line 1256
eval {…} at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line
1246
HTML::Mason::Request::comp(undef, undef, undef) called at
/usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line 915
HTML::Mason::Request::call_next(‘HTML::Mason::Request::ApacheHandler=HASH(0xb5a4bf4)’)
called at /opt/rt3/share/html/autohandler line 279
HTML::Mason::Commands::ANON at
/usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xb1e8040)’)
called at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line 1251
eval {…} at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line
1246
HTML::Mason::Request::comp(undef, undef, undef) called at
/usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line 460
eval {…} at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line
460
eval {…} at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/Request.pm line
412
HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xb5a4bf4)’)
called at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/ApacheHandler.pm line
168
HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xb5a4bf4)’)
called at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/ApacheHandler.pm line
826
HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0xa8064c4)’,
‘Apache2::RequestRec=SCALAR(0xb5f03ac)’) called at /opt/rt3/bin/webmux.pl
line 123
eval {…} at /opt/rt3/bin/webmux.pl line 123
RT::Mason::handler(‘Apache2::RequestRec=SCALAR(0xb5f03ac)’) called at -e
line 0
eval {…} at -e line 0


The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com


Best regards, Ruslan.

Best regards, Ruslan.