Can't locate object method "new" via package"RT::Handle"

RT Users
1

I’ve been trying to install RT, on Red Hat 9, and I think everything is
installed correctly, the check-deps says everything is installed. From
CLI and I login to mysql as the rt_user with the right pass and see the
database. Yet I still get this error in the apache logs whenever I try
to go to the initial page, ideas ??

Can’t locate object method “new” via package
"RT::Handle" at /local/rt/lib/RT.pm line 126.

Thanks,
Dan

2

Daniel Wittenberg wrote:

Can’t locate object method “new” via package
“RT::Handle” at /local/rt/lib/RT.pm line 126.

http://fsck.com/rtfm/factoid.html?id=231 perhaps?
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh@snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances

3

Unfortunately not that easy :frowning: I wish this thing had better error
reporting to tell you when things aren’t working.

DanOn Wed, 2003-08-13 at 06:39, Phil Homewood wrote:

Daniel Wittenberg wrote:

Can’t locate object method “new” via package
“RT::Handle” at /local/rt/lib/RT.pm line 126.

http://fsck.com/rtfm/factoid.html?id=231 perhaps?
Daniel Wittenberg
Senior Unix Admin
University of Iowa - ITS