I used the Yum to install RT correctly, however, I
encountered a lot of problem in the configuration
stages.
Did anyone encounter the following problem?
[root@osg-tg2 bin]# ./httpd -k start
Syntax error on line 421 of
/usr/local/apache2/conf/httpd.conf:
Invalid command ‘PerlModule’, perhaps misspelled or
defined by a module not included in the server
configuration
Then I tried to install this PerlModule, however, I
couldn’t do it successfully even with CPAN. Can anyone
give me a hand?
Thanks,
–Paul
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
I used the Yum to install RT correctly, however, I
encountered a lot of problem in the configuration
stages.
Did anyone encounter the following problem?
[root@osg-tg2 bin]# ./httpd -k start
Syntax error on line 421 of
/usr/local/apache2/conf/httpd.conf:
Invalid command ‘PerlModule’, perhaps misspelled or
defined by a module not included in the server
configuration
Then I tried to install this PerlModule, however, I
couldn’t do it successfully even with CPAN. Can anyone
give me a hand?
[root@osg-tg2 rt-3.4.5]# yum install rt
Gathering header information file(s) from server(s)
Server: Fedora Linux / stable for Red Hat Linux 9
(i386)
Server: Macromedia Flash Player for Red Hat Linux 9
Server: Red Hat Linux 9 (i386)
Server: Red Hat Linux 9 (i386) updates
Server: RT 3.4.x, updates and extra perl module
packages
Finding updated packages
Downloading needed headers
rt is installed and is the latest version.
I checked the yum installation again. It looks like
above. Actually I am not quite sure what type of
mod-perl I was installing. I just followed the
instructions to install that. Because it is mentioned
in the document we have to use Perl 5.8.3 or later. I
suspect that it is the reason that the http server
complains.
Actually I checked the version of perl in my machine.
This is perl, v5.8.8 built for i686-linux
the Perl Home Page.
////////////////////////////////////////
But I don’t know where to check the perl module you
mentioned and could you give me some hints? And where
should I find the log file? There is no log file for
my httpd server since it even didn’t start up.
I used the Yum to install RT correctly, however, I
encountered a lot of problem in the configuration
stages.
Did anyone encounter the following problem?
[root@osg-tg2 bin]# ./httpd -k start
Syntax error on line 421 of
/usr/local/apache2/conf/httpd.conf:
Invalid command ‘PerlModule’, perhaps misspelled
or
defined by a module not included in the server
configuration
Then I tried to install this PerlModule, however,
I
couldn’t do it successfully even with CPAN. Can
anyone
give me a hand?
is ypu installing rt with mod_perl of *cgi
are you trying to install mod_perl 1 or 2 ?
can you post the error log please.
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
I just simply followed with yum installation as below.
And because we are students and don’t have money to
buy commercial support, do you know where can I find
some good document to configure the installation?
You’ll have rt installed in no time… then all you
have to do is configure a few settings as the messages
suggest.
Note: Depending upon which Perl modules you had
installed in the past, you may have to update before
installing via yum. If a whole lot of dependency
errors display when you run yum install, then type the
following:
yum update
yum install rt rt-mail-dispatcher
Without yum
Just download everything to a directory and do:
rpm -Uvh *.rpm
Post Installation Notes
A user pointed me out that he was in such a hurry to
try it out he lost the messages that appeared after
install. He also suggested I created a file with those
messages inside. Meanwhile here they are:
* rt
cp /etc/rt/RT_Config.pm /etc/rt/RT_SiteConfig.pm
to generate an editable site config file.
You must now configure RT by editing
/etc/rt/RT_SiteConfig.pm and
/etc/httpd/conf.d/rt.conf.
(You will definitely need to set RT’s database
password before continuing.
Not doing so could be very dangerous)
After that, you need to initialize RT’s database by
running
If something goes wrong you can always drop
everything, by executing
/usr/sbin/rt-setup-database --action drop \
–dba root --prompt-for-dba-password
* rt-mail-dispatcher
You must now configure somethings by editing
/var/rt/home/.procmailrc,
please read
/usr/share/doc/rt-3.4.4/README.mail-dispatcher.
Upgrading Notes
If you are upgrading, take a look at
/usr/share/doc/rt-3.4.4/README, step 7 (the files
are under /etc/rt/upgrade) and
/usr/share/doc/rt-3.4.4/UPGRADING.
To Do / Future directions
* Integrate RT3StatisticsPackage as a RPM package
and its dependencies;
* Provide a sample HTTPS configuration and the
dependencies associated (done);
* Apply patches to solve current known and solved
problems with RT;
* Update to new RT release when it’s out;
* Support RT on PostgreSQL;
Although there are some interdependencies among this
list there is in no particular order at the moment.— Chaim Rieger chaim.rieger@gmail.com wrote:
On Feb 17, 2006, at 1:15 PM, zhou jian wrote:
Hello,
I used the Yum to install RT correctly, however, I
encountered a lot of problem in the configuration
stages.
Did anyone encounter the following problem?
[root@osg-tg2 bin]# ./httpd -k start
Syntax error on line 421 of
/usr/local/apache2/conf/httpd.conf:
Invalid command ‘PerlModule’, perhaps misspelled
or
defined by a module not included in the server
configuration
Then I tried to install this PerlModule, however,
I
couldn’t do it successfully even with CPAN. Can
anyone
give me a hand?
is ypu installing rt with mod_perl of *cgi
are you trying to install mod_perl 1 or 2 ?
can you post the error log please.
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
RT’s web interface is based around HTML::Mason, which
works best with the mod_perl perl interpreter within
Apache httpd. Alternatively, support for the FastCGI
(and plain CGI) interface is also provided as
‘bin/mason_handler.fcgi’. Setting up either of these
can be fairly intricate; don’t get discouraged if it
takes you some time to get this right.
Probably I didn’t address more background to my
problem. I am setting up the WEB INTERFACE right now.
By your definition, it should be a configuration
problem. I configured like below:
Alias /rt “/opt/rt3/share/html”
PerlModule Apache::DBI
PerlRequire /opt/rt3/bin/webmux.pl
<Directory /opt/rt3/share/html>
AllowOverride All
Options ExecCGI FollowSymLinks
Probably I didn’t address more background to my
problem. I am setting up the WEB INTERFACE right now.
By your definition, it should be a configuration
problem. I configured like below:
Alias /rt “/opt/rt3/share/html”
PerlModule Apache::DBI
PerlRequire /opt/rt3/bin/webmux.pl
<Directory /opt/rt3/share/html>
AllowOverride All
Options ExecCGI FollowSymLinks