Hi,
In RT 3.0.1
Apache 1.3.27
Pelr 5.8.0
I’m getting
<img src=“http://RT::167.67.73.53:80/NoAuth/images//bplogo.gif”
and a broken link in every page.
I changed the $WebBaseURL to http://167.67.73.53:80 but it converts it back to include the ‘RT::’.
The ‘//’ isn’t a problem. If I paste just
http://167.67.73.53:80/NoAuth/images//bplogo.gif
it works. The RT:: is the problem.
This is a fresh install and I’m a ‘newbie’ with RT so I may not have something important config’d. I did download the pdf 3.0 doc and I am reading it.
I was thinking that would be a Perl package reference as in the PerlHandler section, and in the RT_Config.pm the refer to it as a ‘Scheme’. It still shouldn’t be in there after everybody on the server gets through with sending it out to the browser, right?
Thanks,
Greg
Gregory L. Hering
(256) 722-6420
4807 Bradford Dr
Benchmark Electronics, Inc.
Hunvtsville, Al 35805From: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: Thursday, May 08, 2003 2:18 PM
To: B. Ash
Cc: rt-users
Subject: Re: [rt-users] dumpfile-to-rt-3.0 fails with errors. Ayudame
Can you verify that the problem still happens with the current version
of the import/export tools?
Greg.Hering@bench.com wrote:
I changed the $WebBaseURL to http://167.67.73.53:80 but it converts it back to include the ‘RT::’.
(gratuitous quoting snipped)
Did you stop and start apache? (no, reloading does not count.)
�|� Request Tracker... So much more than a help desk — Best Practical Solutions – Trouble Ticketing. Free.
When you make a ticket child of another
the history display this
Wed May 07 10:36:39 2003 jermon - Ticket 40 MemberOf ticket
fsck.com-rt://premiepensionsmyndigheten.se/ticket/63.
^
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Shouldent this be “http:”
The html also seems a little bitt odd
<tr class="oddline" >
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  |
Wed May 07 10:36:39 2003 |
jermon - Ticket 40 MemberOf ticket fsck.com-rt://premiepensionsmyndigheten.se/ticket/63.
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Why the empty tag
/J
Wed May 07 10:36:39 2003 jermon - Ticket 40 MemberOf ticket
fsck.com-rt://premiepensionsmyndigheten.se/ticket/63.
No. that’s a vendor URI scheme. It’s a unique id for that ticket.
It’s not an HTTP url. arguably, it should be smarter about displaying
that string in a friendly way
The html also seems a little bitt odd
Why the empty tag
That’s an anchor for linking into a specific transaction. And yes. it
was malformed. That’s fixed in 3.0.2pre6
Request Tracker... So much more than a help desk — Best Practical Solutions – Trouble Ticketing. Free.