Can't get correspondence sent

RT Users
1

Hi all!

After having installed webrt 2.0.7, done all initial configuration, etc I
realised that much as mail sent to rt@xxx.xxxx.xxx is received, I can’t
get rt to send mail requestors.

I always get the message “Correspondence sent” but the mail never seems to
get to the requestors mailboxes…Is there something I’ve ommitted.

Greg,
Computer Frontiers International

  ,,,
 /'^'\
( o o )

oOOO–(_)–OOOo----------------------

2

|+ I always get the message “Correspondence sent” but the mail never seems to
|+ get to the requestors mailboxes…Is there something I’ve ommitted.

Have you configured your RT to send mail (setup your scrips)?

-darrin

3

yes , I have

Greg,
Computer Frontiers International

  ,,,
 /'^'\
( o o )

oOOO–(_)–OOOo----------------------On Sat, 20 Oct 2001, Darrin Walton wrote:

|+ I always get the message “Correspondence sent” but the mail never seems to
|+ get to the requestors mailboxes…Is there something I’ve ommitted.

Have you configured your RT to send mail (setup your scrips)?

-darrin

4

I finally realised that my perl wasn’t configured to run set uid scripts
and changed that (chmod u+s /path/to/suidperl)…It now works

Greg,
Computer Frontiers International

  ,,,
 /'^'\
( o o )

oOOO–(_)–OOOo----------------------On Mon, 22 Oct 2001 greg@space.cfi.co.ug wrote:

yes , I have

Greg,
Computer Frontiers International

  ,,,
 /'^'\
( o o )

oOOO–(_)–OOOo----------------------

On Sat, 20 Oct 2001, Darrin Walton wrote:

|+ I always get the message “Correspondence sent” but the mail never seems to
|+ get to the requestors mailboxes…Is there something I’ve ommitted.

Have you configured your RT to send mail (setup your scrips)?

-darrin

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