Can't find NotifyGroup option

RT Users
1

To List,

I’ve been testing 3.8.7 for about amonth and it seems to work OK for us. All
our 3.6.4 scrips and templates moved over and work fine. I noticed some new
conditions like OnReject and Reopen, but I can’t see NotifyGroup in the
Actions list. I’m certain we ran all the DB upgrades (or it certainly
wouldn’t be working as well as it does). I’ve got Dashboards, ran them, ran
a cronjob to handle the email, etc. As far a scrips and notifications goes,
all is well except that one thing.
Any ideas?

Thanks.

Kenn
LBNL

2

I’ve been testing 3.8.7 for about amonth and it seems to work OK for us. All our 3.6.4 scrips
and templates moved over and work fine. I noticed some new conditions like OnReject and
Reopen, but I can’t see NotifyGroup in the Actions list. I’m certain we ran all the DB
upgrades (or it certainly wouldn’t be working as well as it does). I’ve got Dashboards, ran
them, ran a cronjob to handle the email, etc. As far a scrips and notifications goes, all is
well except that one thing.

perldoc /opt/rt3/sbin/rt-email-group-admin

-kevin

3

Kevin,

Thanks. I’llget to it.

Kenn
LBNLOn Thu, Mar 25, 2010 at 7:18 AM, Kevin Falcone falcone@bestpractical.comwrote:

On Wed, Mar 24, 2010 at 03:36:08PM -0700, Kenneth Crocker wrote:

I’ve been testing 3.8.7 for about amonth and it seems to work OK for
us. All our 3.6.4 scrips
and templates moved over and work fine. I noticed some new conditions
like OnReject and
Reopen, but I can’t see NotifyGroup in the Actions list. I’m certain
we ran all the DB
upgrades (or it certainly wouldn’t be working as well as it does).
I’ve got Dashboards, ran
them, ran a cronjob to handle the email, etc. As far a scrips and
notifications goes, all is
well except that one thing.

perldoc /opt/rt3/sbin/rt-email-group-admin

-kevin

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