Shouldn’t the mail interface be using email address to look up username, so that the same user can can use mail and web interface? Am I supposed to create users with their email address as their name?
Bill.
rt 1.0.3
rt::add_new_request(/usr/lib/rt/lib/rt/database/manipulate.pm:30):
30: if (!&can_create_request($in_queue_id, $in_current_user)) {
DB<5> p $in_queue_id, $in_current_user
Development, bill@carbonecho.com
DB<10>x %queues
[snip]
6 ‘Development’
7 HASH(0x83b02e4)
‘acls’ => HASH(0x83b0248)
‘adrienne’ => HASH(0x83b8b8c)
‘admin’ => 0
‘display’ => 1
‘manipulate’ => 0
‘bill’ => HASH(0x82c510c)
‘admin’ => 1
‘display’ => 1
‘manipulate’ => 1
[snip]
(no bill@carbonecho.com in $queues)