Hello. A member of our team recently took a job in another town. He is
still working for us as a consultant and needs access to the system, but he
has a new email address. When I go to Configure::User and pull up his
screen I have been able to modify various fields, but when I try to update
the email address field I get the message
EmailAddress: Illegal value for EmailAddress
and the address remains unchanged. I know that there are plenty of tickets
in the system that have him as requester/owner, and I may have put his
email address in as a CC on few items without assigning his account. Is
there any magic that I need to do in order to get the user profile updated
with the new address, or am I missing something fundamental about how user
accounts and addresses work?
Thanks in advance,
–chris
/////\\/////\\
Christopher G. Kolar
Coordinator of Information and Technology Integration
Illinois Mathematics and Science Academy
ckolar@imsa.edu –
http://staff.imsa.edu/~ckolarstaff.imsa.edu/~ckolar – PGP Public Key
ID: 0xC6492C72
Information literacy news, tools, and programs:
mailto:infoliteracy-subscribe@iti.cnsnet.imsa.eduinfoliteracy-subscribe@iti.cnsnet.imsa.mailto:infoliteracy-subscribe@iti.cnsnet.imsa.eduedu