Hi folks,
I’m new to RT, I’ve just installed ver 3.8.8 and when I add a user it
adds the user ok but when trying to modify that user and entering a new
password I get the results
Results
* Please enter your current password. Password has not been set.
I looked in the database table and the password has NO_PASSWORD in the
password field but I have been unsuccesful at adding a password for a
new user.
I have both checkboxes checked.
Access control
Let this user access RT
Let this user be granted rights
I think I saw something like this awhile ago. The key was in how you read
the message. What it means is for you to enter “your own” password (that
means you, the person doing the update) in order to set the password for the
user you are working on.
Hi folks,
I’m new to RT, I’ve just installed ver 3.8.8 and when I add a user it adds
the user ok but when trying to modify that user and entering a new password
I get the results
Results
Please enter your current password. Password has not been set.
I looked in the database table and the password has NO_PASSWORD in the
password field but I have been unsuccesful at adding a password for a new
user.
I have both checkboxes checked.
Access control
Let this user access RT
Let this user be granted rights
Hi folks,
I’m new to RT, I’ve just installed ver 3.8.8 and when I add a user it
adds the user ok but when trying to modify that user and entering a
new password I get the results
Results
* Please enter your current password. Password has not been set.
I looked in the database table and the password has NO_PASSWORD in
the password field but I have been unsuccesful at adding a password
for a new user.
I have both checkboxes checked.
Access control
Let this user access RT
Let this user be granted rights
Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
By gosh, I say that works! Somebody oughta put that in the wiki.
If you believe the password changing UI or the error message needs
improvement, please file a bug with suggested solutions. Even better
if you do so as a patch against the git repo.
-kevin> On 6/23/2010 5:39 AM, [1]borngunners@aol.com wrote:
use the root password as the initial password for the new user and change the password with
the new one that you want for the user.
-----Original Message-----
From: Kerry [2]<kpenland@bigtube.net>
To: rt-users [3]<rt-users@lists.bestpractical.com>
Sent: Tue, Jun 22, 2010 4:18 pm
Subject: [rt-users] Can't change the password on new user
Hi folks,
I'm new to RT, I've just installed ver 3.8.8 and when I add a user it adds the user ok but
when trying to modify that user and entering a new password I get the results
Results
* Please enter your current password. Password has not been set.
I looked in the database table and the password has *NO_PASSWORD* in the password field but
I have been unsuccesful at adding a password for a new user.
I have both checkboxes checked.
Access control
[4][ ] Let this user access RT
[5][ ] Let this user be granted rights
Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.