Can't change logo

I’m trying to change the bp logo that is in the lower right corner of
every page. I followed the instruction at:
ChangeLogo - Request Tracker Wiki and nothing has changed.

I’ve restarted apache multiple times, cleared the mason_data/obj files.
It still shows the bp logo. Any ideas?

I’m using RT 3.8.8 on CentOS 5.5

-=>>grep ‘($Logo’ /opt/rt3/etc/RT_SiteConfig.pm
Set($LogoURL, RT->Config->Get(‘WebImagesURL’) . “company_logo.gif”);
Set($LogoLinkURL, “http://exlibrisgroup.com”);
Set($LogoAltText, “Hosted Services, Ex Libris USA”);
Set($LogoImageHeight, 55);
Set($LogoImageWidth, 383);

Thanks
John

John Alberts
Hosted Services
Exlibris USA
john.alberts@exlibrisgroup.com
cell: 1-508-878-2197

I’m trying to change the bp logo that is in the lower right corner of
every page. I followed the instruction at:

You should probably leave the logo at the bottom right of the page
alone, as this just indicates the software tool being used and gives
proper credit to Best Practical.

ChangeLogo - Request Tracker Wiki and nothing has changed.

This changes the logo at the top left of the webpage, and as noted in
the 3.8 section of the Wiki, you also have to modify the style sheet so
it will not hide the logo. We use the following patch to do that:

diff -urN rt-3.8.8-dist/share/html/NoAuth/css/web2/layout.css
rt-3.8.8/share/html/NoAuth/css/web2/layout.css
— rt-3.8.8-dist/share/html/NoAuth/css/web2/layout.css 2010-05-05
16:09:21.000000000 -0400
+++ rt-3.8.8/share/html/NoAuth/css/web2/layout.css 2010-05-11
10:23:26.000000000 -0400
@@ -171,12 +171,11 @@

div#logo a {

  • display: none;
    position: absolute;
    
  • left: 0;
  • bottom: 0;
    }
    div#logo a img {
  • z-index: 100;
  • position: absolute;
    border: 0;
    }
    div#logo .rtname {

smime.p7s (3.97 KB)

Ah, I didn’t realize that. Thanks.On 09/10/2010 11:07 AM, Jason A. Smith wrote:

On 09/10/2010 11:55 AM, John Alberts wrote:

I’m trying to change the bp logo that is in the lower right corner of
every page. I followed the instruction at:

You should probably leave the logo at the bottom right of the page
alone, as this just indicates the software tool being used and gives
proper credit to Best Practical.

ChangeLogo - Request Tracker Wiki and nothing has changed.

This changes the logo at the top left of the webpage, and as noted in
the 3.8 section of the Wiki, you also have to modify the style sheet so
it will not hide the logo. We use the following patch to do that:

diff -urN rt-3.8.8-dist/share/html/NoAuth/css/web2/layout.css
rt-3.8.8/share/html/NoAuth/css/web2/layout.css
— rt-3.8.8-dist/share/html/NoAuth/css/web2/layout.css 2010-05-05
16:09:21.000000000 -0400
+++ rt-3.8.8/share/html/NoAuth/css/web2/layout.css 2010-05-11
10:23:26.000000000 -0400
@@ -171,12 +171,11 @@

div#logo a {

  • display: none;
    position: absolute;
    
  • left: 0;
  • bottom: 0;
    }
    div#logo a img {
  • z-index: 100;
  • position: absolute;
    border: 0;
    }
    div#logo .rtname {

I’ve restarted apache multiple times, cleared the mason_data/obj files.
It still shows the bp logo. Any ideas?

I’m using RT 3.8.8 on CentOS 5.5

-=>>grep ‘($Logo’ /opt/rt3/etc/RT_SiteConfig.pm
Set($LogoURL, RT->Config->Get(‘WebImagesURL’) . “company_logo.gif”);
Set($LogoLinkURL, “http://exlibrisgroup.com”);
Set($LogoAltText, “Hosted Services, Ex Libris USA”);
Set($LogoImageHeight, 55);
Set($LogoImageWidth, 383);

Thanks
John

John Alberts
Hosted Services
Exlibris USA
john.alberts@exlibrisgroup.com
cell: 1-508-878-2197

Jason A. Smith <smithj4 bnl.gov> writes:

I’m trying to change the bp logo that is in the lower right corner of
every page. I followed the instruction at:

You should probably leave the logo at the bottom right of the page
alone, as this just indicates the software tool being used and gives
proper credit to Best Practical.

ChangeLogo - Request Tracker Wiki and nothing has changed.

This changes the logo at the top left of the webpage, and as noted in
the 3.8 section of the Wiki, you also have to modify the style sheet so
it will not hide the logo. We use the following patch to do that:

diff -urN rt-3.8.8-dist/share/html/NoAuth/css/web2/layout.css
rt-3.8.8/share/html/NoAuth/css/web2/layout.css
— rt-3.8.8-dist/share/html/NoAuth/css/web2/layout.css 2010-05-05
16:09:21.000000000 -0400
+++ rt-3.8.8/share/html/NoAuth/css/web2/layout.css 2010-05-11
10:23:26.000000000 -0400
@@ -171,12 +171,11 @@

div#logo a {

  • display: none;
    position: absolute;
    
  • left: 0;
  • bottom: 0;
    }
    div#logo a img {
  • z-index: 100;
  • position: absolute;
    border: 0;
    }
    div#logo .rtname {

I’ve restarted apache multiple times, cleared the mason_data/obj files.
It still shows the bp logo. Any ideas?

I’m using RT 3.8.8 on CentOS 5.5

-=>>grep ‘($Logo’ /opt/rt3/etc/RT_SiteConfig.pm
Set($LogoURL, RT->Config->Get(‘WebImagesURL’) . “company_logo.gif”);
Set($LogoLinkURL, “http://exlibrisgroup.com”);
Set($LogoAltText, “Hosted Services, Ex Libris USA”);
Set($LogoImageHeight, 55);
Set($LogoImageWidth, 383);

Thanks
John

Attachment (smime.p7s): application/pkcs7-signature, 4068 bytes

RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year – Learn how to get the most out of RT!

I have similar issue.

I have updated RT_SiteConfig.pm as below

Set($LogoURL, RT->Config->Get(‘WebImagesURL’) . “bplogo.gif”);
Set($LogoLinkURL, “http://www.example.com”);
Set($LogoAltText, “Ankray LLC”);

Copied bplogo.gif to <RT_PATH>/local/html/NoAuth/images
Copied layout.css to <RT_PATH>/local/html/NoAuth/css/web2/layout

and made following changes

div#logo a {
position: absolute;
left: 1%;
bottom: 1%;
}
div#logo a img {
border: 0;
}

Now I do see a Box on lower left corner which links to correct URL as in
config but I don’t see logo.
It is just an outline with “?” in it like it is not able to access gif file.

Any ideas?

Thanks