Kevin,
Apologies Kevin but I put your name because through the archive I noticed you looked into similar problem.
When trying to forward an update with an attachment and no text update I get the error “Can’t call method …”
I noticed back in December another list user had the same issue (Ticket Forwarding), but it seems there was no solution posted.
Do you know if there is a fix/solution?? And what would you recommend, I am on 3.8.7 (mod_perl2/apache/mysql); an upgrade is not an option for now, but I can patch the necessary.
Regards;
Roy
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Kevin,
Apologies Kevin but I put your name because through the archive I noticed you looked into similar problem.
When trying to forward an update with an attachment and no text update I get the error “Can’t call method …”
I noticed back in December another list user had the same issue (Ticket Forwarding), but it seems there was no solution posted.
Do you know if there is a fix/solution?? And what would you recommend, I am on 3.8.7 (mod_perl2/apache/mysql); an upgrade is not an option for now, but I can patch the necessary.
3.8.9 fixes this, and it was a commit we backported from 4.0 by
sunnavy. I don’t currently have time to hunt it down, but hopefully
that gives you enough information to search for the relevant diff.
I have no idea if a single patch will fix it or if you’d need a series
of patches.
-kevin
OK thanks Kevin for your help.I’ll dig through 3.8.9 changes.
Regards;
Roy
Visit our website today www.daisygroupplc.com
Registered Office: Daisy House, Lindred Road Business Park, Nelson, Lancashire BB9 5SR
Company Registration Number: 4145329 | VAT Number: 722471355
Daisy Communications Limited is a company registered in England and Wales.
DISCLAIMER
This email (including any attachments) is strictly confidential and may also be legally privileged. If the recipient has received this email in error please notify the sender and do not read, print, re-transmit, store or act in reliance on the email or its attachments and immediately delete this email and its attachments from the recipient’s system. Daisy Communications Limited cannot accept liability for any breaches of confidence arising through use of email. Employees of Daisy Communications Limited are expressly required not to make any defamatory statements and not to infringe or authorise any infringement of copyright or any other legal right by email communications. Any such communication is contrary to the company’s policy and outside the scope of the employment of the individual concerned. Daisy Communications Limited will not accept any liability in respect of such a communication, and the employee responsible will be personally liable for any damages or other liability arising.
If you are the intended recipient of this email please ensure that neither the email nor any attachments are copied to third parties outside your organisation or saved without the written permission of the sender. In the event of any unauthorised copying or forwarding, the recipient will be required to indemnify Daisy Communications Limited against any claim for loss or damage caused by any viruses or otherwise.
WARNING: Computer viruses can be transmitted by email. The recipient should check this email and any attachments for the presence of viruses. Daisy Communications Limited accepts no liability for any damage caused by any virus transmitted by this email or any attachments.
NOTICE TO CUSTOMERS
If you have ordered a telephone number from Daisy Communications Limited (non-geographic or new line installation) please do NOT arrange for any form of advertising until the number is live and tested.-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-
bounces@lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: 12 July 2011 23:07
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Can’t call method “ContentAsMIME” on an undefined
value
On Tue, Jul 12, 2011 at 04:47:41PM +0000, Raed El-Hames wrote:
Kevin,
Apologies Kevin but I put your name because through the archive I
noticed you looked into similar problem.
When trying to forward an update with an attachment and no text update I
get the error “Can’t call method …”
I noticed back in December another list user had the same issue (Ticket
Forwarding), but it seems there was no solution posted.
Do you know if there is a fix/solution?? And what would you recommend, I
am on 3.8.7 (mod_perl2/apache/mysql); an upgrade is not an option for now,
but I can patch the necessary.
3.8.9 fixes this, and it was a commit we backported from 4.0 by sunnavy.
I don’t currently have time to hunt it down, but hopefully that gives you
enough information to search for the relevant diff.
I have no idea if a single patch will fix it or if you’d need a series of
patches.
-kevin