Can't add multiple CCs from SelfService?

RT Users
1

I’m moving from RT 5 to 6, setting up a brand new instance on a new server.

One problem I’ve found so far is that anyone using the self service interface to create a ticket can only add one email address to the CC field. Trying to add multiple addresses or using a comma separated list don’t seem to work like they did in RT5.

Am I doing something wrong/have something misconfigured?

2

There is a branch proposed to address this

3

Ah good, so I’m not just doing it wrong!

Looks like setting AllowUserAutocompleteForUnprivileged to 1 will make it use the same behaviour as the privileged interface does, so at least for now I can do that.

Thanks!