Cannot write session data

Im tryin to install rt2.0.4 and am recieving this error
from apache. I saw another guy had the same error so
I’m hopin it may be possible to resolve it.

i saw this post:
http://lists.fsck.com/pipermail/rt-users/2001-July/003237.html

and put the $@ in the script and the full error i get is:

[Fri Aug 3 15:34:51 2001] [error] RT Couldn’t write to session directory
’/usr/local/rt/WebRT/sessiondata’. Check that this directory’s permissions are
correct Can’t locate object method “hexhash” via package “MD5” (perhaps you
forgot to load “MD5”?) at /usr/share/perl5/Apache/Session/Generate/MD5.pm line
26.
(in cleanup) Object already exists in the data store at
/usr/share/perl5/Apache/Session/Store/File.pm line 38.
. at /usr/local/rt/bin/webmux.pl line 144.

the thing im not sure about is which MD5.pm I should be using,
both seem to generate the same error:
gopher:/usr/local/rt# locate MD5.pm
/usr/lib/perl5/Digest/MD5.pm
/usr/share/perl5/Apache/Session/Generate/MD5.pm

I get matches for the word hexhash if i grep on the
Apache/Session/Generate/MD5.pm but none on the Digest/MD5.pm
So im using the Session/Generate/MD5.pm.

another odd thing is this:
gopher:/usr/local/rt# apachectl start
Subroutine generate redefined at /usr/share/perl5/Apache/Session/Generate/MD5.pm
line 18.
Subroutine validate redefined at /usr/share/perl5/Apache/Session/Generate/MD5.pm
line 32.
/usr/sbin/apachectl start: httpd started

I don’t know if its important or not ? It does indeed
write to /usr/local/rt/WebRT/sessiondata, if i rm the
file(s) in there and restart apache and try to load the
page it writes this file:
-rw------- 1 www-data www-data 0 Aug 3 15:34 Apache-Session-.lock

my apache server runs as user/group www-data. I saw
another posting reccomending turning on netscape’s
"prompt for cookies" option which i did and i did not
recieve any cookies.

Yet another odd thing during installation was this:

gopher:~/rt-2-0-4# make fixdeps
/usr/bin/perl ./tools/testdeps -fix mysql
Checking for DBI 1.18 …found
Checking for DBIx::DataSource 0.02 …found
Checking for DBIx::SearchBuilder 0.40 …found
Checking for HTML::Entities…found
Checking for MLDBM…found
Checking for Net::Domain…found
Checking for Net::SMTP…found
Checking for Params::Validate 0.02 …found
Checking for HTML::Mason 0.896 …found
Checking for CGI::Cookie 1.06 …found
Checking for Apache::Cookie…Apache::Cookie not installed.Installing with
CPAN…CPAN: Storable loaded ok
Going to read /root/.cpan/Metadata
Database was generated on Fri, 03 Aug 2001 04:59:22 GMT
Apache::Cookie is up to date.

Checking for Apache::Session 1.53 …found
Checking for Date::Parse…found
Checking for Date::Format…found
Checking for MIME::Entity 5.108 …found
Checking for Mail::Mailer 1.20 …found
Checking for Getopt::Long 2.24 …found
Checking for Tie::IxHash…found
Checking for Text::Wrapper…found
Checking for Text::Template…found
Checking for File::Spec 0.8 …found
Checking for Errno…found
Checking for FreezeThaw…found
Checking for File::Temp…found
Checking for Log::Dispatch 1.6 …found
Checking for DBD::mysql 2.0416 …found
gopher:~/rt-2-0-4# make testdeps
/usr/bin/perl ./tools/testdeps -warn mysql
[…]
Checking for Apache::Cookie…Apache::Cookie not installed.
[…]

So maybe that has something to do with it? a co worker
had the same error when he was trying to install on a redhat
machine(this is a debian machine)

I too tried to set the session dir to /tmp and it failed
with same error, since its writing to it i know its not
a permissions problem …any ideas?

thanks!

nate

Nate Amsden
System Administrator
GraphOn
http://www.graphon.com

When you installed Apache::Session, you missed a dependency on “MD5”

perl -MCPAN -e’install MD5’ should do you.On Fri, Aug 03, 2001 at 03:44:20PM -0700, Nate Amsden wrote:

Im tryin to install rt2.0.4 and am recieving this error
from apache. I saw another guy had the same error so
I’m hopin it may be possible to resolve it.

i saw this post:
http://lists.fsck.com/pipermail/rt-users/2001-July/003237.html

and put the $@ in the script and the full error i get is:

[Fri Aug 3 15:34:51 2001] [error] RT Couldn’t write to session directory
’/usr/local/rt/WebRT/sessiondata’. Check that this directory’s permissions are
correct Can’t locate object method “hexhash” via package “MD5” (perhaps you
forgot to load “MD5”?) at /usr/share/perl5/Apache/Session/Generate/MD5.pm line
26.
(in cleanup) Object already exists in the data store at
/usr/share/perl5/Apache/Session/Store/File.pm line 38.
. at /usr/local/rt/bin/webmux.pl line 144.

the thing im not sure about is which MD5.pm I should be using,
both seem to generate the same error:
gopher:/usr/local/rt# locate MD5.pm
/usr/lib/perl5/Digest/MD5.pm
/usr/share/perl5/Apache/Session/Generate/MD5.pm

I get matches for the word hexhash if i grep on the
Apache/Session/Generate/MD5.pm but none on the Digest/MD5.pm
So im using the Session/Generate/MD5.pm.

another odd thing is this:
gopher:/usr/local/rt# apachectl start
Subroutine generate redefined at /usr/share/perl5/Apache/Session/Generate/MD5.pm
line 18.
Subroutine validate redefined at /usr/share/perl5/Apache/Session/Generate/MD5.pm
line 32.
/usr/sbin/apachectl start: httpd started

I don’t know if its important or not ? It does indeed
write to /usr/local/rt/WebRT/sessiondata, if i rm the
file(s) in there and restart apache and try to load the
page it writes this file:
-rw------- 1 www-data www-data 0 Aug 3 15:34 Apache-Session-.lock

my apache server runs as user/group www-data. I saw
another posting reccomending turning on netscape’s
"prompt for cookies" option which i did and i did not
recieve any cookies.

Yet another odd thing during installation was this:

gopher:~/rt-2-0-4# make fixdeps
/usr/bin/perl ./tools/testdeps -fix mysql
Checking for DBI 1.18 …found
Checking for DBIx::DataSource 0.02 …found
Checking for DBIx::SearchBuilder 0.40 …found
Checking for HTML::Entities…found
Checking for MLDBM…found
Checking for Net::Domain…found
Checking for Net::SMTP…found
Checking for Params::Validate 0.02 …found
Checking for HTML::Mason 0.896 …found
Checking for CGI::Cookie 1.06 …found
Checking for Apache::Cookie…Apache::Cookie not installed.Installing with
CPAN…CPAN: Storable loaded ok
Going to read /root/.cpan/Metadata
Database was generated on Fri, 03 Aug 2001 04:59:22 GMT
Apache::Cookie is up to date.

Checking for Apache::Session 1.53 …found
Checking for Date::Parse…found
Checking for Date::Format…found
Checking for MIME::Entity 5.108 …found
Checking for Mail::Mailer 1.20 …found
Checking for Getopt::Long 2.24 …found
Checking for Tie::IxHash…found
Checking for Text::Wrapper…found
Checking for Text::Template…found
Checking for File::Spec 0.8 …found
Checking for Errno…found
Checking for FreezeThaw…found
Checking for File::Temp…found
Checking for Log::Dispatch 1.6 …found
Checking for DBD::mysql 2.0416 …found
gopher:~/rt-2-0-4# make testdeps
/usr/bin/perl ./tools/testdeps -warn mysql
[…]
Checking for Apache::Cookie…Apache::Cookie not installed.
[…]

So maybe that has something to do with it? a co worker
had the same error when he was trying to install on a redhat
machine(this is a debian machine)

I too tried to set the session dir to /tmp and it failed
with same error, since its writing to it i know its not
a permissions problem …any ideas?

thanks!

nate


Nate Amsden
System Administrator
GraphOn
http://www.graphon.com


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When you installed Apache::Session, you missed a dependency on
"MD5"

perl -MCPAN -e’install MD5’ should do you.

thanks!! i reinstalled MD5 manually, as it looks like my
symlink in /usr/local/lib/perl/5.6.1/MD5.pm was screwing
up CPAN, it wasn’t till after I installed it manually,
found the new location of the new MD5.pm i symlinked to it
(it was in /usr/local/share/perl/5.6.1/MD5.pm) and now
i get a login prompt with RT. and now if i try to update
MD5 from CPAN it properly says that MD5 is up to date,
whereas before it said MD5 loaded, then it said
"are you sure you loaded MD5?"

thanks again!

nate

Nate Amsden
System Administrator
GraphOn
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