Cannot send emails

Josh_Hopkins · June 21, 2012, 1:15am

I have set both of the $CorrespondAddress and the $CommentAddress. But when I watch the mail logs I see:

“2012-06-20 18:30:19.993009500 info msg 9789329: bytes 1040 from <anonymous@.> qp 19311 uid 48”

Every email it sends is trying to be sent via anonymous@. Instead of support@mydomain.com mailto:support@mydomain.com. I have restarted apache and even restarted the server nothing seem to be working. I have tested sending emails via test scripts and they seem to be working just fine. Any ideas and where the anonymous@. setting might be? Thanks,
/Josh

Scott_Sjodin · June 21, 2012, 8:34am

Josh,

What are you using to retrieve mail? Fetchmail? what are you using to send
mail? Postfix? some context would help with troubleshooting.On Thu, Jun 21, 2012 at 4:15 AM, Josh Hopkins josh@prorivertech.com wrote:

I have set both of the $CorrespondAddress and the $CommentAddress. But
when I watch the mail logs I see:****

“2012-06-20 18:30:19.993009500 info msg 9789329: bytes 1040 from
<anonymous@.> qp 19311 uid 48”****

Every email it sends is trying to be sent via anonymous@. Instead of
support@mydomain.com. I have restarted apache and even restarted the
server nothing seem to be working. I have tested sending emails via test
scripts and they seem to be working just fine. Any ideas and where the
anonymous@. setting might be? Thanks,****
            /Josh****

20_20_Lab · June 21, 2012, 5:14pm

Set($SMTPFrom, ‘support@mydomain.com’);

Maybe?On 06/21/2012 1:34 AM, Scott Sjodin wrote:

Josh,

What are you using to retrieve mail? Fetchmail? what are you using to
send mail? Postfix? some context would help with troubleshooting.

On Thu, Jun 21, 2012 at 4:15 AM, Josh Hopkins <josh@prorivertech.com mailto:josh@prorivertech.com> wrote:

I have set both of the $CorrespondAddress and the
$CommentAddress.  But when I watch the mail logs I see:

   ï¿½2012-06-20 18:30:19.993009500 info msg 9789329: bytes 1040
from <anonymous@.> qp 19311 uid 48ï¿½

Every email it sends is trying to be sent via anonymous@. Instead
of support@mydomain.com <mailto:support@mydomain.com>.  I have
restarted apache and even restarted the server nothing seem to be
working.  I have tested sending emails via test scripts and they
seem to be working just fine.  Any ideas and where the anonymous@.
setting might be?  Thanks,

                /Josh

Ruslan_Zakirov1 · July 3, 2012, 3:15pm

Set($SMTPFrom, ‘support@mydomain.com’);

Maybe?

This option is only relevant to situation when RT connects to smtp
server and is not
something RT does by default and is not recommended.

You have to show more config options you’ve set to get help.> On 06/21/2012 1:34 AM, Scott Sjodin wrote:

Josh,

What are you using to retrieve mail? Fetchmail? what are you using to send
mail? Postfix? some context would help with troubleshooting.

On Thu, Jun 21, 2012 at 4:15 AM, Josh Hopkins josh@prorivertech.com wrote:
I have set both of the $CorrespondAddress and the $CommentAddress. But
when I watch the mail logs I see:

“2012-06-20 18:30:19.993009500 info msg 9789329: bytes 1040 from
<anonymous@.> qp 19311 uid 48”

Every email it sends is trying to be sent via anonymous@. Instead of
support@mydomain.com. I have restarted apache and even restarted the server
nothing seem to be working. I have tested sending emails via test scripts
and they seem to be working just fine. Any ideas and where the anonymous@.
setting might be? Thanks,
            /Josh

Best regards, Ruslan.