Cannot add User/Group rights to queues

RT Users
1

Dear List,

While setting up a new queue, I discovered that I was now unable to add
Groups and Users in “Group Rights” and “User Rights”.

When I start typing in the “Add Group” input field, it correctly lists
the available groups. Selecting a group in the list fills out the input
field (I believe it is supposed to auto-submit here?), clicking “Save
Changes” just reloads the view, but no group gets added.

I see this error on 3 different servers:
RT 4.0.1 on CentOS 5.9 (RPM/CPAN)
RT 4.0.3 on CentOS 5.9 (RPM/CPAN)
RT 4.0.13 on CentOS 6.4 (New install, with Perlbrew)

I do not see any errors in the logfiles, and I am not entirely sure how
to debug this. Have anyone experienced anything similar?

Best Regards,
Johnny Carlsen

CONFIDENTIAL AND PRIVILEGED: This e-mail and associated content is subject to the disclaimer statement found at E-mail disclaimer - Aware Group.

2

While setting up a new queue, I discovered that I was now unable to add
Groups and Users in “Group Rights” and “User Rights”.

When I start typing in the “Add Group” input field, it correctly lists
the available groups. Selecting a group in the list fills out the input
field (I believe it is supposed to auto-submit here?), clicking “Save
Changes” just reloads the view, but no group gets added.

You must assign rights then click Save Changes.
Type in the autocomplete
Select the group
Select rights
Click save changes.

-kevin

3

While setting up a new queue, I discovered that I was now unable to add
Groups and Users in “Group Rights” and “User Rights”.

When I start typing in the “Add Group” input field, it correctly lists
the available groups. Selecting a group in the list fills out the input
field (I believe it is supposed to auto-submit here?), clicking “Save
Changes” just reloads the view, but no group gets added.

You must assign rights then click Save Changes.
Type in the autocomplete
Select the group
Select rights
Click save changes.

-kevin

Thanks, this worked perfectly.

Best Regards,
Johnny Carlsen

CONFIDENTIAL AND PRIVILEGED: This e-mail and associated content is subject to the disclaimer statement found at http://aware.co.th/emaildisclaimer/rev1-0.php.