Can we create our own scrip action in request tracker?

Can we create our own scrip actions?

I want to create scrip like “Auto-reply to requestor and Cc’s”

Can I create the above scrip in Request Tracker either globally or for a
specified queue?

With Regards,

Krishna Prasad

I don’t know writing the scrip.

Actually I want to create scrip for “Auto-reply to requestor and Cc’s”

Please anyone send me the scrip for “Auto-reply to requestor and Cc’s”.

With Regards,

Krishna Prasad