Can I help with help?

I’ve noticed there is no context sensitive help system in RT. Is there
a plan to implement one (perhaps using RTFM)? I find my users asking
lots of how-to questions they could easily answer themselves using a
help system (like, “how to I approve a request?”). I volunteer to help
implement and test a help system if that would help.

I’ve noticed there is no context sensitive help system in RT. Is there
a plan to implement one (perhaps using RTFM)? I find my users asking
lots of how-to questions they could easily answer themselves using a
help system (like, “how to I approve a request?”). I volunteer to help
implement and test a help system if that would help.

It’d definitely be interesting to go through. I’d love to see a mockup
of a page or two of how you’re envisioning it.

Best,
Jesse