Can I grant GroupA privilege to reset passwords for GroupB?

RT Users
#1

Hi,

I have RT 3.8.4. One of the groups has asked me if a few members could be given the privilege to reset passwords for all the members in the group. Thus far in my reading, I have not been able to find a way to do this. Only thing I have found is the http://search.cpan.org/dist/RT-Extension-ResetPassword/. By the way, we are currently using RT’s internal authentication, (no external auth).

Thanks for any pointers or suggestions.

Best regards,
Brian

smime.p7s (3.64 KB)

#2

I have RT 3.8.4. One of the groups has asked me if a few members could be given the privilege
to reset passwords for all the members in the group. Thus far in my reading, I have not been
able to find a way to do this. Only thing I have found is
the [1]RT-Extension-ResetPassword-1.12 - add "forgot your password?" link to RT instance - metacpan.org. By the way, we are currently
using RT’s internal authentication, (no external auth).

Hi Brian

Unfortunately, you can’t grant AdminUsers on a Group level. So you
could say that a Group can AdminUsers (which includes resetting
passwords) for all users, but not just for a subset.

This does seem like something that would be useful, but I’m not sure
how much it would complicate the already complex ACL checks.

-kevin