Save the Search as a “group search” that the person is a member of. It
will be available automatically for any member in that group. You can also
make yourself a member of a group he is in and save it as a group search for
that group.Either way, they can now see and use the search.
LBNLOn Thu, Jun 9, 2011 at 6:21 AM, Howard Jones email@example.com wrote:
Is there a way in RT (3.8) to develop a saved search/report and then
hand it over to a user? I don’t want them all to end up in the global
list of saved searches, really…
Is it just a case of mailing them the contents of the Advanced search
tab, or is there a more elegant way?
Thanks in advance,