John David Chapman wrote:
Lets assume I have set up user Joe Bloggs.
I added joe.bloggs1@example.com; joe.bloggs2@example.com as the email with
user configuration.
However, RT only ever notifies joe.bloggs1@example.com
Use a comma instead of a semi-colon as a separator and possibly kill
the space.
joe.bloggs1@example.com,joe.bloggs2@example.com
\||/
Rod
Hmm, I tried using only a commar, with no spaces, and also without, but it
does not work.
I check the email train, and it only sends to joebloggs1@example.com
Does it work for you?
If not, I guess the only work around is to allocate 1 email address to 1 new
user, and then set up a group. Then, add the group as a watcher.
View this message in context: http://old.nabble.com/Can-I-add-more-than-one-email-address-to-a-user--(within-user-configuration)-tp26656255p26657032.html
Lets assume I have set up user Joe Bloggs.
I added joe.bloggs1@example.com; joe.bloggs2@example.com as the email with
user configuration.
However, RT only ever notifies joe.bloggs1@example.com
You can’t do this.
You can have two users and use RT-Extension-MergeUsers to merge the
two and have RT look up the secondary address to find the primary
user.
-kevin