Can I add more than one email address to a user? (within user configuration)

Lets assume I have set up user Joe Bloggs.

I added joe.bloggs1@example.com; joe.bloggs2@example.com as the email with
user configuration.

However, RT only ever notifies joe.bloggs1@example.com

Why?

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John David Chapman wrote:

Lets assume I have set up user Joe Bloggs.

I added joe.bloggs1@example.com; joe.bloggs2@example.com as the email with
user configuration.

However, RT only ever notifies joe.bloggs1@example.com

Use a comma instead of a semi-colon as a separator and possibly kill
the space.

joe.bloggs1@example.com,joe.bloggs2@example.com

\||/
Rod

Hmm, I tried using only a commar, with no spaces, and also without, but it
does not work.

I check the email train, and it only sends to joebloggs1@example.com

Does it work for you?

If not, I guess the only work around is to allocate 1 email address to 1 new
user, and then set up a group. Then, add the group as a watcher.
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Lets assume I have set up user Joe Bloggs.

I added joe.bloggs1@example.com; joe.bloggs2@example.com as the email with
user configuration.

However, RT only ever notifies joe.bloggs1@example.com

You can’t do this.

You can have two users and use RT-Extension-MergeUsers to merge the
two and have RT look up the secondary address to find the primary
user.

-kevin