I have some users that would like an e-mail fired off to the ticket owner
when a certain keyword acquires a certain value.
Has anyone worked up a scrip that senses keyword changes?
Kendric Beachey
I have some users that would like an e-mail fired off to the ticket owner
when a certain keyword acquires a certain value.
Has anyone worked up a scrip that senses keyword changes?
Kendric Beachey