I’ve just been looking into using RTx-Shredder to kill off our deleted
tickets (55000 tickets now, and probably 80% deleted).
However using the obvious incantation from the documentation:
./rtx-shredder --sqldump unshred.2005-12-21.B.sql --plugin
it offers to delete 10 tickets. Running it again deletes another 10. Is
there an option to shred ALL the matching tickets? I couldn’t see one in
the docs… From the web interface, there’s a limit you can set, but if
you set it high then the URI is too long for the RT web dispatcher
(‘high’ seems to be <500).
Can I specify a limit on the CLI version (bypassing any URI problems)?
I don’t mind if it takes a while, just so long as it doesn’t require
poking every 10 minutes
(Incidentally, the Shredder Web UI didn’t work in IE6 at all - the
show/hide for the plugin options didn’t trigger. I used Firefox and it