Build and Displaying time worked

Ok, creating a new custom query on Rt-3.2.0.
Set the query elements ok
(Resolved after June 1, 2004) AND (Status is resolved)

This works as expected. But what I now want is to add the time worked, so
the tickets can be billed back.

Add Time Worked, click right arrow to move into displayed columns and BOOM!

Has anyone gotten this to work?

System error

error: RT::Attribute::ContentType Unimplemented in RT::Attribute.
(/usr/rt3/lib/RT/Attribute_Overlay.pm line 227)

context: …
453: else {
454: my ($package, $filename, $line);
455: ($package, $filename, $line) = caller;
456:
457: die “$AUTOLOAD Unimplemented in $package. ($filename line $line) \n”;
458: }
459:
460: }
461:

code stack: /usr/lib/perl5/site_perl/5.8.3/DBIx/SearchBuilder/Record.pm:457
/usr/rt3/lib/RT/Attribute_Overlay.pm:227
/usr/rt3/lib/RT/Attribute_Overlay.pm:299
/usr/rt3/share/html/Search/Build.html:722
/usr/rt3/share/html/autohandler:199

raw error

RT::Attribute::ContentType Unimplemented in RT::Attribute.
(/usr/rt3/lib/RT/Attribute_Overlay.pm line 227)

Trace begun at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Exceptions.pm line
131
HTML::Mason::Exceptions::rethrow_exception(‘RT::Attribute::ContentType
Unimplemented in RT::Attribute. (/usr/rt3/lib/RT/Attribute_Overlay.pm line
227) ^J’) called at
/usr/lib/perl5/site_perl/5.8.3/DBIx/SearchBuilder/Record.pm line 457
DBIx::SearchBuilder::Record::AUTOLOAD(‘RT::Attribute=HASH(0x956f6b8)’)
called at /usr/rt3/lib/RT/Attribute_Overlay.pm line 227
RT::Attribute::Content(‘RT::Attribute=HASH(0x956f6b8)’) called at
/usr/rt3/lib/RT/Attribute_Overlay.pm line 299
RT::Attribute::SubValue(‘RT::Attribute=HASH(0x956f6b8)’, ‘Format’) called at
/usr/rt3/share/html/Search/Build.html line 722
HTML::Mason::Commands::ANON(‘ActorOp’, ‘=’, ‘AndOr’, ‘AND’, ‘WatcherOp’,
‘LIKE’, ‘ValueOfActor’, ‘’, ‘Format’, ‘' 'id/TITLE', ^M^J''Subject/',
^M^J'Status', ^M^J'QueueName', ^M^J'OwnerName',
^M^J'Priority', ^M^J'NEWLINE', ^M^J'',
^M^J'Requestors',
^M^J'CreatedRelative',
^M^J'ToldRelative',
^M^J'LastUpdatedRelative',
^M^J'TimeLeft'’, ‘LinksOp’, ‘=’, ‘PriorityOp’, ‘<’,
‘idOp’, ‘<’, ‘SearchId’, ‘RT::User-166-SavedSearch-1’, ‘Size’, ‘’,
‘ActorField’, ‘Owner’, ‘PriorityField’, ‘Priority’, ‘SelectDisplayColumns’,
11, ‘LinksField’, ‘HasMember’, ‘ValueOfStatus’, ‘’, ‘ValueOfLinks’, ‘’,
‘ValueOfPriority’, ‘’, ‘Query’, ’ ( Status = 'resolved' ) AND ( Resolved

'May 1, 2004' ) ', ‘ValueOfTime’, ‘’, ‘AttachmentOp’, ‘LIKE’,
‘ValueOfDate’, ‘’, ‘TimeOp’, ‘<’, ‘QueueOp’, ‘=’, ‘Title’, ‘’, ‘Order’,
‘ASC’, ‘AttachmentField’, ‘Subject’, ‘Face’, ‘’, ‘Link’, ‘None’, ‘AddCol’,
‘->’, ‘StatusOp’, ‘=’, ‘DateField’, ‘Created’, ‘TimeField’, ‘TimeWorked’,
‘RowsPerPage’, 50, ‘ValueOfQueue’, ‘’, ‘ValueOfid’, ‘’, ‘WatcherField’,
‘Requestor.EmailAddress’, ‘LoadSavedSearch’, ‘’, ‘ValueOfWatcher’, ‘’,
‘ValueOfAttachment’, ‘’, ‘DateOp’, ‘<’, ‘OrderBy’, ‘id’, ‘Description’,
‘monthlybilling’, ‘ActorOp’, ‘=’, ‘AndOr’, ‘AND’, ‘WatcherOp’, ‘LIKE’,
‘ValueOfActor’, ‘’, ‘Format’, ‘' 'id/TITLE', ^M^J''Subject/',
^M^J'Status', ^M^J'QueueName', ^M^J'OwnerName',
^M^J'Priority', ^M^J'NEWLINE', ^M^J'',
^M^J'Requestors',
^M^J'CreatedRelative',
^M^J'ToldRelative',
^M^J'LastUpdatedRelative',
^M^J'TimeLeft'’, ‘LinksOp’, ‘=’, ‘PriorityOp’, ‘<’,
‘idOp’, ‘<’, ‘SearchId’, ‘RT::User-166-SavedSearch-1’, ‘Size’, ‘’,
‘ActorField’, ‘Owner’, ‘PriorityField’, ‘Priority’, ‘SelectDisplayColumns’,
11, ‘ValueOfStatus’, ‘’, ‘LinksField’, ‘HasMember’, ‘ValueOfLinks’, ‘’,
‘ValueOfPriority’, ‘’, ‘Query’, ’ ( Status = 'resolved' ) AND ( Resolved
'May 1, 2004' ) ', ‘ValueOfTime’, ‘’, ‘AttachmentOp’, ‘LIKE’,
‘ValueOfDate’, ‘’, ‘TimeOp’, ‘<’, ‘QueueOp’, ‘=’, ‘Title’, ‘’, ‘Order’,
‘ASC’, ‘AttachmentField’, ‘Subject’, ‘Face’, ‘’, ‘Link’, ‘None’, ‘AddCol’,
‘->’, ‘StatusOp’, ‘=’, ‘TimeField’, ‘TimeWorked’, ‘DateField’, ‘Created’,
‘RowsPerPage’, 50, ‘ValueOfQueue’, ‘’, ‘ValueOfid’, ‘’, ‘WatcherField’,
‘Requestor.EmailAddress’, ‘LoadSavedSearch’, ‘’, ‘ValueOfWatcher’, ‘’,
‘ValueOfAttachment’, ‘’, ‘DateOp’, ‘<’, ‘OrderBy’, ‘id’, ‘Description’,
‘monthlybilling’) called at
/usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x957bb4
4)’, ‘ActorOp’, ‘=’, ‘AndOr’, ‘AND’, ‘WatcherOp’, ‘LIKE’, ‘ValueOfActor’,
‘’, ‘Format’, ‘' 'id/TITLE', ^M^J''Subject/',
^M^J'Status', ^M^J'QueueName', ^M^J'OwnerName',
^M^J'Priority', ^M^J'NEWLINE', ^M^J'',
^M^J'Requestors',
^M^J'CreatedRelative',
^M^J'ToldRelative',
^M^J'LastUpdatedRelative',
^M^J'TimeLeft'’, ‘LinksOp’, ‘=’, ‘PriorityOp’, ‘<’,
‘idOp’, ‘<’, ‘SearchId’, ‘RT::User-166-SavedSearch-1’, ‘Size’, ‘’,
‘ActorField’, ‘Owner’, ‘PriorityField’, ‘Priority’, ‘SelectDisplayColumns’,
11, ‘LinksField’, ‘HasMember’, ‘ValueOfStatus’, ‘’, ‘ValueOfLinks’, ‘’,
‘ValueOfPriority’, ‘’, ‘Query’, ’ ( Status = 'resolved' ) AND ( Resolved
'May 1, 2004' ) ', ‘ValueOfTime’, ‘’, ‘AttachmentOp’, ‘LIKE’,
‘ValueOfDate’, ‘’, ‘TimeOp’, ‘<’, ‘QueueOp’, ‘=’, ‘Title’, ‘’, ‘Order’,
‘ASC’, ‘AttachmentField’, ‘Subject’, ‘Face’, ‘’, ‘Link’, ‘None’, ‘AddCol’,
‘->’, ‘StatusOp’, ‘=’, ‘DateField’, ‘Created’, ‘TimeField’, ‘TimeWorked’,
‘RowsPerPage’, 50, ‘ValueOfQueue’, ‘’, ‘ValueOfid’, ‘’, ‘WatcherField’,
‘Requestor.EmailAddress’, ‘LoadSavedSearch’, ‘’, ‘ValueOfWatcher’, ‘’,
‘ValueOfAttachment’, ‘’, ‘DateOp’, ‘<’, ‘OrderBy’, ‘id’, ‘Description’,
‘monthlybilling’, ‘ActorOp’, ‘=’, ‘AndOr’, ‘AND’, ‘WatcherOp’, ‘LIKE’,
‘ValueOfActor’, ‘’, ‘Format’, ‘' 'id/TITLE', ^M^J''Subject/',
^M^J'Status', ^M^J'QueueName', ^M^J'OwnerName',
^M^J'Priority', ^M^J'NEWLINE', ^M^J'',
^M^J'Requestors',
^M^J'CreatedRelative',
^M^J'ToldRelative',
^M^J'LastUpdatedRelative',
^M^J'TimeLeft'’, ‘LinksOp’, ‘=’, ‘PriorityOp’, ‘<’,
‘idOp’, ‘<’, ‘SearchId’, ‘RT::User-166-SavedSearch-1’, ‘Size’, ‘’,
‘ActorField’, ‘Owner’, ‘PriorityField’, ‘Priority’, ‘SelectDisplayColumns’,
11, ‘ValueOfStatus’, ‘’, ‘LinksField’, ‘HasMember’, ‘ValueOfLinks’, ‘’,
‘ValueOfPriority’, ‘’, ‘Query’, ’ ( Status = 'resolved' ) AND ( Resolved
'May 1, 2004' ) ', ‘ValueOfTime’, ‘’, ‘AttachmentOp’, ‘LIKE’,
‘ValueOfDate’, ‘’, ‘TimeOp’, ‘<’, ‘QueueOp’, ‘=’, ‘Title’, ‘’, ‘Order’,
‘ASC’, ‘AttachmentField’, ‘Subject’, ‘Face’, ‘’, ‘Link’, ‘None’, ‘AddCol’,
‘->’, ‘StatusOp’, ‘=’, ‘TimeField’, ‘TimeWorked’, ‘DateField’, ‘Created’,
‘RowsPerPage’, 50, ‘ValueOfQueue’, ‘’, ‘ValueOfid’, ‘’, ‘WatcherField’,
‘Requestor.EmailAddress’, ‘LoadSavedSearch’, ‘’, ‘ValueOfWatcher’, ‘’,
‘ValueOfAttachment’, ‘’, ‘DateOp’, ‘<’, ‘OrderBy’, ‘id’, ‘Description’,
‘monthlybilling’) called at
/usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1074
eval {…} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1068
HTML::Mason::Request::comp(undef, undef, ‘ActorOp’, ‘=’, ‘AndOr’, ‘AND’,
‘WatcherOp’, ‘LIKE’, ‘ValueOfActor’, ‘’, ‘Format’, ‘' 'id/TITLE', ^M^J''Subject/',
^M^J'Status', ^M^J'QueueName', ^M^J'OwnerName',
^M^J'Priority', ^M^J'NEWLINE', ^M^J'',
^M^J'Requestors',
^M^J'CreatedRelative',
^M^J'ToldRelative',
^M^J'LastUpdatedRelative',
^M^J'TimeLeft'’, ‘LinksOp’, ‘=’, ‘PriorityOp’, ‘<’,
‘idOp’, ‘<’, ‘SearchId’, ‘RT::User-166-SavedSearch-1’, ‘Size’, ‘’,
‘ActorField’, ‘Owner’, ‘PriorityField’, ‘Priority’, ‘SelectDisplayColumns’,
11, ‘LinksField’, ‘HasMember’, ‘ValueOfStatus’, ‘’, ‘ValueOfLinks’, ‘’,
‘ValueOfPriority’, ‘’, ‘Query’, ’ ( Status = 'resolved' ) AND ( Resolved
'May 1, 2004' ) ', ‘ValueOfTime’, ‘’, ‘AttachmentOp’, ‘LIKE’,
‘ValueOfDate’, ‘’, ‘TimeOp’, ‘<’, ‘QueueOp’, ‘=’, ‘Title’, ‘’, ‘Order’,
‘ASC’, ‘AttachmentField’, ‘Subject’, ‘Face’, ‘’, ‘Link’, ‘None’, ‘AddCol’,
‘->’, ‘StatusOp’, ‘=’, ‘DateField’, ‘Created’, ‘TimeField’, ‘TimeWorked’,
‘RowsPerPage’, 50, ‘ValueOfQueue’, ‘’, ‘ValueOfid’, ‘’, ‘WatcherField’,
‘Requestor.EmailAddress’, ‘LoadSavedSearch’, ‘’, ‘ValueOfWatcher’, ‘’,
‘ValueOfAttachment’, ‘’, ‘DateOp’, ‘<’, ‘OrderBy’, ‘id’, ‘Description’,
‘monthlybilling’, ‘ActorOp’, ‘=’, ‘AndOr’, ‘AND’, ‘WatcherOp’, ‘LIKE’,
‘ValueOfActor’, ‘’, ‘Format’, ‘' 'id/TITLE', ^M^J''Subject/',
^M^J'Status', ^M^J'QueueName', ^M^J'OwnerName',
^M^J'Priority', ^M^J'NEWLINE', ^M^J'',
^M^J'Requestors',
^M^J'CreatedRelative',
^M^J'ToldRelative',
^M^J'LastUpdatedRelative',
^M^J'TimeLeft'’, ‘LinksOp’, ‘=’, ‘PriorityOp’, ‘<’,
‘idOp’, ‘<’, ‘SearchId’, ‘RT::User-166-SavedSearch-1’, ‘Size’, ‘’,
‘ActorField’, ‘Owner’, ‘PriorityField’, ‘Priority’, ‘SelectDisplayColumns’,
11, ‘ValueOfStatus’, ‘’, ‘LinksField’, ‘HasMember’, ‘ValueOfLinks’, ‘’,
‘ValueOfPriority’, ‘’, ‘Query’, ’ ( Status = 'resolved' ) AND ( Resolved
'May 1, 2004' ) ', ‘ValueOfTime’, ‘’, ‘AttachmentOp’, ‘LIKE’,
‘ValueOfDate’, ‘’, ‘TimeOp’, ‘<’, ‘QueueOp’, ‘=’, ‘Title’, ‘’, ‘Order’,
‘ASC’, ‘AttachmentField’, ‘Subject’, ‘Face’, ‘’, ‘Link’, ‘None’, ‘AddCol’,
‘->’, ‘StatusOp’, ‘=’, ‘TimeField’, ‘TimeWorked’, ‘DateField’, ‘Created’,
‘RowsPerPage’, 50, ‘ValueOfQueue’, ‘’, ‘ValueOfid’, ‘’, ‘WatcherField’,
‘Requestor.EmailAddress’, ‘LoadSavedSearch’, ‘’, ‘ValueOfWatcher’, ‘’,
‘ValueOfAttachment’, ‘’, ‘DateOp’, ‘<’, ‘OrderBy’, ‘id’, ‘Description’,
‘monthlybilling’) called at
/usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 760
HTML::Mason::Request::call_next(‘HTML::Mason::Request::ApacheHandler=HASH(0x
9568da4)’, ‘ActorOp’, ‘=’, ‘AndOr’, ‘AND’, ‘WatcherOp’, ‘LIKE’,
‘ValueOfActor’, ‘’, ‘Format’, ‘' 'id/TITLE', ^M^J''Subject/',
^M^J'Status', ^M^J'QueueName', ^M^J'OwnerName',
^M^J'Priority', ^M^J'NEWLINE', ^M^J'',
^M^J'Requestors',
^M^J'CreatedRelative',
^M^J'ToldRelative',
^M^J'LastUpdatedRelative',
^M^J'TimeLeft'’, ‘LinksOp’, ‘=’, ‘PriorityOp’, ‘<’,
‘idOp’, ‘<’, ‘SearchId’, ‘RT::User-166-SavedSearch-1’, ‘Size’, ‘’,
‘ActorField’, ‘Owner’, ‘PriorityField’, ‘Priority’, ‘SelectDisplayColumns’,
11, ‘ValueOfStatus’, ‘’, ‘LinksField’, ‘HasMember’, ‘ValueOfLinks’, ‘’,
‘ValueOfPriority’, ‘’, ‘Query’, ’ ( Status = 'resolved' ) AND ( Resolved
'May 1, 2004' ) ', ‘ValueOfTime’, ‘’, ‘AttachmentOp’, ‘LIKE’,
‘ValueOfDate’, ‘’, ‘TimeOp’, ‘<’, ‘QueueOp’, ‘=’, ‘Title’, ‘’, ‘Order’,
‘ASC’, ‘AttachmentField’, ‘Subject’, ‘Face’, ‘’, ‘Link’, ‘None’, ‘AddCol’,
‘->’, ‘StatusOp’, ‘=’, ‘TimeField’, ‘TimeWorked’, ‘DateField’, ‘Created’,
‘RowsPerPage’, 50, ‘ValueOfQueue’, ‘’, ‘ValueOfid’, ‘’, ‘WatcherField’,
‘Requestor.EmailAddress’, ‘LoadSavedSearch’, ‘’, ‘ValueOfWatcher’, ‘’,
‘ValueOfAttachment’, ‘’, ‘DateOp’, ‘<’, ‘OrderBy’, ‘id’, ‘Description’,
‘monthlybilling’) called at /usr/rt3/share/html/autohandler line 199
HTML::Mason::Commands::ANON(‘ActorOp’, ‘=’, ‘AndOr’, ‘AND’, ‘WatcherOp’,
‘LIKE’, ‘ValueOfActor’, ‘’, ‘Format’, ‘' 'id/TITLE', ^M^J''Subject/',
^M^J'Status', ^M^J'QueueName', ^M^J'OwnerName',
^M^J'Priority', ^M^J'NEWLINE', ^M^J'',
^M^J'Requestors',
^M^J'CreatedRelative',
^M^J'ToldRelative',
^M^J'LastUpdatedRelative',
^M^J'TimeLeft'’, ‘LinksOp’, ‘=’, ‘PriorityOp’, ‘<’,
‘idOp’, ‘<’, ‘SearchId’, ‘RT::User-166-SavedSearch-1’, ‘Size’, ‘’,
‘ActorField’, ‘Owner’, ‘PriorityField’, ‘Priority’, ‘SelectDisplayColumns’,
11, ‘LinksField’, ‘HasMember’, ‘ValueOfStatus’, ‘’, ‘ValueOfLinks’, ‘’,
‘ValueOfPriority’, ‘’, ‘Query’, ’ ( Status = 'resolved' ) AND ( Resolved
'May 1, 2004' ) ', ‘ValueOfTime’, ‘’, ‘AttachmentOp’, ‘LIKE’,
‘ValueOfDate’, ‘’, ‘TimeOp’, ‘<’, ‘QueueOp’, ‘=’, ‘Title’, ‘’, ‘Order’,
‘ASC’, ‘AttachmentField’, ‘Subject’, ‘Face’, ‘’, ‘Link’, ‘None’, ‘AddCol’,
‘->’, ‘StatusOp’, ‘=’, ‘DateField’, ‘Created’, ‘TimeField’, ‘TimeWorked’,
‘RowsPerPage’, 50, ‘ValueOfQueue’, ‘’, ‘ValueOfid’, ‘’, ‘WatcherField’,
‘Requestor.EmailAddress’, ‘LoadSavedSearch’, ‘’, ‘ValueOfWatcher’, ‘’,
‘ValueOfAttachment’, ‘’, ‘DateOp’, ‘<’, ‘OrderBy’, ‘id’, ‘Description’,
‘monthlybilling’) called at
/usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x851f71
c)’, ‘ActorOp’, ‘=’, ‘AndOr’, ‘AND’, ‘WatcherOp’, ‘LIKE’, ‘ValueOfActor’,
‘’, ‘Format’, ‘' 'id/TITLE', ^M^J''Subject/',
^M^J'Status', ^M^J'QueueName', ^M^J'OwnerName',
^M^J'Priority', ^M^J'NEWLINE', ^M^J'',
^M^J'Requestors',
^M^J'CreatedRelative',
^M^J'ToldRelative',
^M^J'LastUpdatedRelative',
^M^J'TimeLeft'’, ‘LinksOp’, ‘=’, ‘PriorityOp’, ‘<’,
‘idOp’, ‘<’, ‘SearchId’, ‘RT::User-166-SavedSearch-1’, ‘Size’, ‘’,
‘ActorField’, ‘Owner’, ‘PriorityField’, ‘Priority’, ‘SelectDisplayColumns’,
11, ‘LinksField’, ‘HasMember’, ‘ValueOfStatus’, ‘’, ‘ValueOfLinks’, ‘’,
‘ValueOfPriority’, ‘’, ‘Query’, ’ ( Status = 'resolved' ) AND ( Resolved
'May 1, 2004' ) ', ‘ValueOfTime’, ‘’, ‘AttachmentOp’, ‘LIKE’,
‘ValueOfDate’, ‘’, ‘TimeOp’, ‘<’, ‘QueueOp’, ‘=’, ‘Title’, ‘’, ‘Order’,
‘ASC’, ‘AttachmentField’, ‘Subject’, ‘Face’, ‘’, ‘Link’, ‘None’, ‘AddCol’,
‘->’, ‘StatusOp’, ‘=’, ‘DateField’, ‘Created’, ‘TimeField’, ‘TimeWorked’,
‘RowsPerPage’, 50, ‘ValueOfQueue’, ‘’, ‘ValueOfid’, ‘’, ‘WatcherField’,
‘Requestor.EmailAddress’, ‘LoadSavedSearch’, ‘’, ‘ValueOfWatcher’, ‘’,
‘ValueOfAttachment’, ‘’, ‘DateOp’, ‘<’, ‘OrderBy’, ‘id’, ‘Description’,
‘monthlybilling’) called at
/usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1069
eval {…} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1068
HTML::Mason::Request::comp(undef, undef, undef, ‘ActorOp’, ‘=’, ‘AndOr’,
‘AND’, ‘WatcherOp’, ‘LIKE’, ‘ValueOfActor’, ‘’, ‘Format’, ‘' 'id/TITLE', ^M^J''Subject/',
^M^J'Status', ^M^J'QueueName', ^M^J'OwnerName',
^M^J'Priority', ^M^J'NEWLINE', ^M^J'',
^M^J'Requestors',
^M^J'CreatedRelative',
^M^J'ToldRelative',
^M^J'LastUpdatedRelative',
^M^J'TimeLeft'’, ‘LinksOp’, ‘=’, ‘PriorityOp’, ‘<’,
‘idOp’, ‘<’, ‘SearchId’, ‘RT::User-166-SavedSearch-1’, ‘Size’, ‘’,
‘ActorField’, ‘Owner’, ‘PriorityField’, ‘Priority’, ‘SelectDisplayColumns’,
11, ‘LinksField’, ‘HasMember’, ‘ValueOfStatus’, ‘’, ‘ValueOfLinks’, ‘’,
‘ValueOfPriority’, ‘’, ‘Query’, ’ ( Status = 'resolved' ) AND ( Resolved
'May 1, 2004' ) ', ‘ValueOfTime’, ‘’, ‘AttachmentOp’, ‘LIKE’,
‘ValueOfDate’, ‘’, ‘TimeOp’, ‘<’, ‘QueueOp’, ‘=’, ‘Title’, ‘’, ‘Order’,
‘ASC’, ‘AttachmentField’, ‘Subject’, ‘Face’, ‘’, ‘Link’, ‘None’, ‘AddCol’,
‘->’, ‘StatusOp’, ‘=’, ‘DateField’, ‘Created’, ‘TimeField’, ‘TimeWorked’,
‘RowsPerPage’, 50, ‘ValueOfQueue’, ‘’, ‘ValueOfid’, ‘’, ‘WatcherField’,
‘Requestor.EmailAddress’, ‘LoadSavedSearch’, ‘’, ‘ValueOfWatcher’, ‘’,
‘ValueOfAttachment’, ‘’, ‘DateOp’, ‘<’, ‘OrderBy’, ‘id’, ‘Description’,
‘monthlybilling’) called at
/usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 338
eval {…} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 338
eval {…} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 297
HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x9568d
a4)’) called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm
line 134
eval {…} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm
line 134
HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheHandl
er=HASH(0x9568da4)’) called at
/usr/lib/perl5/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm line 792
HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(
0x86314c8)’, ‘Apache=SCALAR(0x96175d4)’) called at /usr/rt3/bin/webmux.pl
line 145
eval {…} at /usr/rt3/bin/webmux.pl line 145
RT::Mason::handler(‘Apache=SCALAR(0x96175d4)’) called at /dev/null line 0
eval {…} at /dev/null line 0

Ted Serreyn Phone:262-432-0260 Fax:262-432-0232
Serreyn Network Services, LLC http://www.serreyn.com/

Ok, creating a new custom query on Rt-3.2.0.
Set the query elements ok
(Resolved after June 1, 2004) AND (Status is resolved)

This works as expected. But what I now want is to add the time worked, so
the tickets can be billed back.

Add Time Worked, click right arrow to move into displayed columns and BOOM!
I can’t replicate this on a clean RT 3.2 install.

  • Alex

Networking – one letter away from not working