Bug


#1

Hi,

There seems to be a bug with having the queue name contain a slash (/).
I created the queue “Systems/Network” and when I go to create a request,
the content box contains:

The specified template is missing or inaccessable.
(/usr/local/rt/etc/templates/queues/Systems/Network/web_create)
However, the custom content which was supposed to fill the template
was:

I supposed the slash should be escaped?

thanks,
peter

Peter Valian
Network & Systems Administrator
Southwestern University
Georgetown, Texas
512.863.1586


#2

Slash is one of several characters that you probably shouldn’t have in a queue name.On Wed, Aug 30, 2000 at 08:03:06PM -0500, Peter Valian wrote:

Hi,

There seems to be a bug with having the queue name contain a slash (/).
I created the queue “Systems/Network” and when I go to create a request,
the content box contains:

The specified template is missing or inaccessable.
(/usr/local/rt/etc/templates/queues/Systems/Network/web_create)
However, the custom content which was supposed to fill the template
was:

I supposed the slash should be escaped?

thanks,
peter


Peter Valian
Network & Systems Administrator
Southwestern University
Georgetown, Texas
512.863.1586


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