The bug:
If you enter this in CC field of the comment or reply screen:
Joe, jim@example.com
Jim will receive the email, Joe won’t. And there will be nothing
whatsoever telling you about the missing email to Joe, because it will
have never been sent. Not even a trace in the database.
I was looking at fixing this, but there is no obvious way to report an
entry error in the Ticket/Update.html page. Is there something I should
do in ProcessUpdateMessage to indicate the data is wrong and cancel the
update? Or should I put validation before it even gets there?
Thanks
Mathieu Longtin
www.dbsoft.ca
This issue is the result of a change from Mail::Address to
Email::Address in RT’s core libraries. We’re working with the authors
of Email::Address to address the issue.
jesseOn Jul 30, 2008, at 5:28 PM, Mathieu Longtin wrote:
The bug:
If you enter this in CC field of the comment or reply screen:
Joe, jim@example.com
Jim will receive the email, Joe won’t. And there will be nothing
whatsoever telling you about the missing email to Joe, because it
will have never been sent. Not even a trace in the database.
I was looking at fixing this, but there is no obvious way to report
an entry error in the Ticket/Update.html page. Is there something I
should do in ProcessUpdateMessage to indicate the data is wrong and
cancel the update? Or should I put validation before it even gets
there?
Thanks
–
Mathieu Longtin
www.dbsoft.ca
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