Bug Report?

Got an error back to the browser (see below):

What I was doing:
Created a user, allowed to have rights. Made member of a group. Granted limited rights to
the groups for a single queue only (enough to field requests).
Went to Configuration, then Queues, the Add queue → got error.
Got the same error whever I try the same thing under that user.

URL in browser:
http://rt/Admin/Queues/Modify.html?Create=1

Error (in browser):
System error
while serving rt.ram.ac.uk /Admin/Queues/Modify.html
error while executing /Admin/Queues/Modify.html [standard]:
Bizarre copy of HASH in aassign at /usr/lib/perl5/5.6.0/Carp/Heavy.pm line 79,
line 1491.
backtrace: /Admin/Queues/Modify.html [standard] <= /autohandler [standard]
Yan Fitterer
IT Manager, Royal Academy of Music
E-mail : y.fitterer@ram.ac.uk
Phone (+44) 20 7873 7365 Fax (+44) 20 7873 7364

Can you supply some more details about your setup?On Tue, Oct 16, 2001 at 07:20:04PM +0100, Yan Fitterer wrote:

Got an error back to the browser (see below):

What I was doing:
Created a user, allowed to have rights. Made member of a group. Granted limited rights to
the groups for a single queue only (enough to field requests).
Went to Configuration, then Queues, the Add queue → got error.
Got the same error whever I try the same thing under that user.

URL in browser:
http://rt/Admin/Queues/Modify.html?Create=1

Error (in browser):
System error
while serving rt.ram.ac.uk /Admin/Queues/Modify.html
error while executing /Admin/Queues/Modify.html [standard]:
Bizarre copy of HASH in aassign at /usr/lib/perl5/5.6.0/Carp/Heavy.pm line 79,
line 1491.
backtrace: /Admin/Queues/Modify.html [standard] <= /autohandler [standard]

Yan Fitterer
IT Manager, Royal Academy of Music
E-mail : y.fitterer@ram.ac.uk
Phone (+44) 20 7873 7365 Fax (+44) 20 7873 7364


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